How to fix 'The version of MaxAgent on your desktop is out of date' in Altigen Software?
To resolve this, upgrade your MaxAgent software to align with the current version running on the MAX Communication Server. This ensures compatibility and resolves the version mismatch.
Why cannot I use “IP Extension integrated with IP Talk” in Altigen MaxAgent Software?
Verify that your extension is configured as an IP extension with a dynamic IP address. Additionally, ensure that an IP-Talk License has been properly registered. This license is required to use the IP Extension integrated with IP Talk feature.
What to do if Altigen MaxAgent says 'You have entered an invalid password'?
To resolve this, re-enter your correct extension password. The system indicates that the previously entered password was incorrect.
General| Category | Contact Center Software |
|---|---|
| Integration | Integrates with CRM systems, ERP software, and other business applications |
| Deployment | Cloud-based or on-premise deployment options available. |
| Supported Platforms | Windows |
| Developer | AltiGen Communications |
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