50 MaxAgent Manual
Returning a Call
To return the call, select the voice mail and click the Return button or click
the number in the Number field.
Attaching a Note
To add a note to accompany a voice mail, double-click in the Note field and
type your note. Or right-click a voice mail entry and choose Note from the
pop-up menu. Type your note and click OK.
Forwarding Voice Mail
To forward a voice mail to an extension or a VM Group
1. Select the voice mail and click the Forward button, or right-click the
voice mail and select Forward. The VM Forward dialog box opens:
2. Check the check box next to the group and/or extension to which you
want to forward the message.
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