MaxAgent Manual 87
Installation
Figure 1. MaxAgent running in Office Communicator
The toolbar is different in the following ways:
•No Activity drop-down list. Set your activity state in Office
Communicator, and it’s reflected in MaxCommunicator. (Busy =
Meeting in MaxCommunicator, and Be Right Back = Away).
• No pop-up keypad beside the dialer box.
• Ready/Not Ready and DND Off/On are not on the toolbar. You can
add DND Off/On to the toolbar in the Toolbar Customization dialog
box (right-click the toolbar and click Customize).
•No Voicemail shortcut button.
•No State (Top/Normal/Bottom) button.
•A Switch button is on the right side of the toolbar. Click it to switch
between call pane view and workgroup status view.
MaxAgent call information/workgroup
information pane
MaxAgent toolbar
MaxAgent tabs
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