Ametek Reichert Phoroptor VRx - Troubleshooting and Specifications; Troubleshooting Common Issues

Troubleshooting
Troubleshooting
Only those errors indicated on the display are directly important to the user and are listed below. In case
of support requests, please refer to the Error Log File (OPTIONS - Service - Show Error Log File) where
you will find a detailed listing of all errors, warnings, and status messages.
Error Source Probable Cause Solution
Refractor [PH:yy]
• Cable to refractor failure, damaged,
or loose.
• Incorrect initiation.
• Failure of refractor electronics.
• Turn the unit on and off.
• Check the cable to the refractor.
EMR-Port [Dxx.yy]
• Wrong unit driver.
• Wrong interface parameters.
• Connection cable failure, damaged,
or loose.
• Touch the Options Menu on the
screen, and open the Ports Settings
screen.
• Check the connection cable.
Instrument 1 or 2 Port
[Dxx:yy]
• Wrong unit driver.
• Wrong interface parameters.
• Connection cable failure, damaged,
or loose.
• Touch the Options Menu on the
screen, and open the Ports Settings
screen. Set the correct unit driver and
interface parameters for Instrument 1
or 2.
• Check the connection cable.
Projector [Pxx:yy]
• Projector not connected.
• Projector turned off.
• Wrong projector driver.
• Projector cable failure, damaged, or
loose.
• Connect the projector to the central
unit and turn on.
• Select a suitable projector driver.
• Setup the correct interface parameters
in the Ports Settings screen.
• Check the connection cable.
Base-Unit [BU:yy]
• Incorrect power supply.
• Failure of central unit.
• Check the power supply.
Application [MA:yy]
• Failure of software.
• Failure of Controller.
• Cable to central unit failure,
damaged, loose, or positioned near
an interfering source.
• Failure of power supply.
• Perform a software update.
• Check the cable to the central unit.
• Check the power supply.
Green LED on the
central unit not lit.
• Cable not connected.
• Switch set to OFF.
• Connect the cable.
• Set the switch to ON.
Error Source [identification code]; Necessary for all support requests.
Brief Description.
102 16241-101 Rev. D