Ampler Stellar - Unpacking the Pedelec; Transporting the Pedelec

13 Delivery Ampler – Stellar / Stout
3.3 Unpacking the Pedelec
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After unpacking, store the packaging for later use.
Unboxing
A video about this is available on the Ampler Support Portal.
The video explains the necessary steps for unpacking in detail and contains further tips
1. Check the shipping carton for external damage.
y In case of noticeable damage, document the damage and contact Ampler Customer Service.
2. Place the shipping carton on a at, stable surface.
y Do not lay it at or topple it over.
3. Open the shipping carton on the side with the yellow safety label.
y After opening, remove all visible staples.
4. Grasp the cardboard support in which the Pedelec is housed with both hands and pull it out together with the Pedelec.
y If necessary, enlist the help of a second person.
5. Park the Pedelec next to the shipping carton.
6. Remove the protective packaging from the Pedelec.
7. Remove the accessory box from the cardboard support stand.
8. Check delivery for completeness.
y In case of missing parts, contact Ampler Customer Service.
9. Check all parts for damage.
y In case of noticeable damage, contact Ampler Customer Service.
10. Keep the shipping carton.
3.4 Transporting the Pedelec
Thanks to its low weight, the Pedelec can be carried easily with two hands.
J Before transporting, remove loose pieces and accessories from the Pedelec.
J When transporting the Pedelec, do not grasp or lift it by the wheels or the saddle, except the seatpost.
J Only transport the Pedelec in an upright position.
J Lift and carry the Pedelec by the top frame and, if necessary, by the seatpost.