version 2.0 rev 18 Feb 2021
67
SECTION 5: MAINTENANCE
THERE ARE NO USER-SERVICEABLE PARTS INSIDE THE CAMERA. DAMAGE CAUSED BY 
UNAUTHORISED MAINTENANCE OR PROCEDURES WILL INVALIDATE THE WARRANTY.
5.1   Regular Checks
•  The state of the product should be checked regularly, especially the integrity of the External Power 
Supply and the mains cable. 
•  Do not use equipment that is damaged
5.2   Annual Electrical Safety Checks
•  It is advisable to check the integrity of the insulation and protective earth of the AC/DC converter on an 
annual basis, e.g. U.K. PAT testing
•  Do not use equipment that is damaged
5.3   Fuse Replacement
In the U.K, Ireland and some other countries, the supplied mains cable has a BS 1363 (or Type G) plug that 
includes an integrated fuse. Only replace with fuse of the same type and rating for continued protection. The 
characteristics of a replacement fuse are as follows:
•  Rated Current: 5 A
•  Rated Voltage: 240 VAC
•  Size:  ¼  × 1” (6.3 × 25.4 mm) cartridge
•  Type: BS 1362
5.4   Zyla Chamber Design And Service Guidance
The Zyla sCMOS camera platform, like the majority of commercial sCMOS cameras on the market use a back-
lleddesigntoprotectthesensorfromcondensationduringmoderatecoolingusedtoreducedarkcurrent.In
fact,theonlycommercialsCMOScamerasonthemarketthatutilizeahardmetal-on-metalvacuumsealare
Andor’s high-end deep-cooled Sona, Marana, Neo and Balor sCMOS platforms.
Forback-lleddesigns,oneexpectsaverylow-levelofmoistureingressintothesensorchamberovertime,
pervading through the O-ring seals. These cameras utilise desiccant material in the sensor enclosure to absorb 
any moisture that may enter. However, eventually the desiccant may become saturated, indicating the need for 
thecamera’ssensorchambertobeserviced,whereuponthechamberwillbere-backlledandthedesiccant
replaced. Saturation of desiccant will result in condensation forming on the sensor or window when the sensor 
is thermoelectrically cooled under standard operation. This will typically manifest in images from the camera 
andcanappearsimilartotheeectofraindropsonawindowsuper-imposedontotheexpectedimage.If
water vapour or ice forms inside the sensor chamber when the camera is in operation, it is essential that the 
camerabeturnedoimmediatelyinordernottoriskirreparabledamagetothesensor.PleasecontactAndor
Product Support to arrange a Zyla chamber service.
IntheZylaspecicationsheetsundertheOperatingandStorageConditionsthatrelatetotemperatureand
humidity ranges, it is expected that Zyla would operate for at least 4 years and often much longer, before 
chambercondensationcanbeexpectedtopresentasanissue.Andoroerastandardpre-emptiveZyla
chamberservicethatcanbeusedtoensuremoistureeectsareneverexperiencedduringusage.Please