Animo OptiFresh - Troubleshooting

76
05/2008 Rev. 0.6
7.3 Troubleshooting
Display
messages
and errors
Possible cause Action
Out of order
Boiler filling
When used for the first time: boiler
is still empty and is being filled.
No action required. When boiler reaches
the appropriate level, the display will show
'Boiler is heating up'.
During use: boiler is not filling
up or is filling up too slowly. After
60 sec. the display will show 'E3
Level error'.
Check the water pressure, turn the water
supply tap completely open and check the
connection tube for any kinks.
Out of order
Boiler heating
The boiler temperature is
(temporarily) too low because too
much water has been used.
Once the temperature is restored, the
message automatically disappears and the
drink selection buttons are reactivated.
Out of order
Drip tray full
Drip tray full.
Once the drip tray is emptied, the message
automatically disappears and the drink
selection buttons are reactivated.
Out of order
Waste bin full
The maximum number of coffee
cups that the waste bin can hold
has been reached.
Empty waste bin. The cup counter is
automatically reset when the waste bin is
replaced.
Out of order
Waste bin is missing
Waste bin is not detected. Check the waste bin.
Out of order
Door open
For safety reasons, the machine
automatically switches off if the
door is opened.
The machine can be operated with the door
open by using the door pin (User manual:
section 8.1 ).
Out of order
Stand-by
The machine is on standby.
This function can be set manually (User
manual: section 5.2-A) or automatically
(User manual: section 6.1 menu item 1.2
Timer settings).
Out of order
E1 Level error
Minimum electrode error: mini-
mum electrode detects no water
but maximum electrode does. Inlet
valve shuts.
Check that the level sensors are function-
ing. See service menu 2.7 Hardware test.
Switch the device off and on again.
Out of order
E2 Level error
Maximum electrode error:
maximum electrode not reached
within 30 sec. Inlet valve shuts.
Boiler fills up too slowly. Water
pressure has dropped or the water
tank (stand-alone) is empty.
Check the water pressure, turn the water
supply tap completely open and check the
connection tube for any kinks. Switch the
device off and on again.
Out of order
E3 Level error
Electrode error: minimum
electrode not reached within 90
sec. Boiler fills up too slowly
Water pressure has dropped or
the water tank (stand-alone) is
empty.
Check the water pressure, turn the water
supply tap completely open and check the
connection tube for any kinks. Switch the
device off and on again.