Need help?Do you have a question about the APC Smart-UPS and is the answer not in the manual?
Read the Safety Guide, inspect the UPS upon receipt, and recycle packaging.
Lists included accessories for different UPS models and configurations.
Details the indicators and buttons on the UPS front panel for status and control.
Describes ports and connectors on the UPS rear panel.
Lists operating environment and physical specifications like temperature and humidity.
Instructions for installing stabilizer brackets for tower mounting.
Guidance on electrical wiring connections, including circuit breaker requirements.
Essential safety warnings and practices for handling and installing external battery packs.
Steps for connecting ground wires and battery systems for third-party solutions.
Overview of commonly used UPS configuration menus and their functions.
Details additional UPS configuration options available in advanced menu mode.
Describes configurable UPS functions like language, output voltage, and alarms.
Step-by-step guide for connecting to and configuring the UPS via terminal mode.
Tables mapping external battery pack configurations to the number of packs for XLICH models.
Tables mapping external battery pack configurations to the number of packs for UXI/UXICH models.
Instructions for wiring the EPO connector and approved components.
Table addressing common UPS issues like not turning on, beeps, and backup time problems.
Information on ordering replacement external battery packs and handling replaced batteries.
Steps for safely shutting down and disconnecting the UPS for shipping.
Compliance statement for EN62040-2 Class A requirements and operating conditions.
Procedure for requesting service, including troubleshooting and contacting APC Support.
Ways to contact APC for customer support, including website and phone options.
Details the warranty period, coverage, exclusions, and claims process for Smart-UPS products.
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