5. Select any of the following:
• Internal or External: Diverts internal or external calls.
• No reply: Diverts calls on no reply.
• When busy: Diverts calls when the handset sends a busy tone or is on another call.
6. Enter the number (maximum 24 digits) to which you want to divert the calls. Alternatively,
press the Call Contact list (
) to see the call contact list.
7. Press OK.
The handset sends a diversion reason code to the system by establishing a call. The call is
automatically disconnected after a few seconds.
The code is defined while configuring the diversion reason in the handset.
Next steps
To stop diversion, select Deactivate and press OK.
The following text displays on the idle screen, for example, 5016 > 5018.
Here 5016 is the number of the handset configured to divert call to the extension 5018.
A diversion for Internal or External calls can be configured on PBX. The following text appears on
the idle screen: 5016 >> 2001, (2002), where 2001 is the number to divert external calls, 2002
within the parenthesis is the number to divert internal calls.
If only one type is enabled, 5016 is used as an additional extension. This configuration is
systemdependent, for details please refer to PBX documentation.
Managing Mid-call operations
During a call
If the handset is configured via Win PDM or Device Manager, one of the predefined emergency
numbers can be called while the handset or keypad is locked. When calling from a locked
handset, only the Microphone on or Microphone off function can be accessed by pressing the
soft key More. When you call from handset with locked keypad, the entire In Call menu is
accessible.
Adjusting the volume during a call
About this task
Use this procedure to increase or decrease the volume during an ongoing call.
Menu operation
November 2021 Using Avaya Wireless Handset 3730 with Communication Manager and IP Office 36
Comments on this document? infodev@avaya.com
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