Error or warning messages
Display shows Probable cause Action or comment
No access The network is in range, but no
access rights.
Switch handset Off and then
switch it On again or contact
system administrator.
No System. The handset beeps
once a minute (during max 30
minutes) with a low tone followed
by a high tone (if enabled, the
vibrator also follows the beeps).
The handset is out of coverage or
handset is defective.
Stop the beep with Sound off
and go into range.
Note:
When re-entering the
coverage area it can take a
couple of minutes before the
handset automatically has
registered into the system or
contact system
administrator.
No flash driver was found
Note:
This display message is only
shown in English.
Failed to read from flash. Send the handset for service.
Service needed Hardware error
Note:
This display message is only
shown in English.
There is a communication
problem between components in
the handset.
Restart the handset. If the
problem persists, send the
handset for service.
Service needed Invalid IPDI
Note:
This display message is only
shown in English.
Easy replacement procedure not
followed correctly or failure during
easy replacement procedure.
Send the handset for service.
Service needed Parameters
corrupt.
Note:
This display message is only
shown in English.
The handset is defective. Select Reset on the middle soft
key if available or if no Reset
option is available or fault does
not resolve, the handset needs
repair.
Note:
Display message only shown
in English.
Enter PIN code The lock of the handset is
activated.
Enter the required PIN code. If
PIN code lost enter new via PDM/
Device Manager or do a factory
reset via PDM/Device Manager.
Table continues…
Troubleshooting
November 2021 Using Avaya Wireless Handset 3730 with Communication Manager and IP Office 56
Comments on this document? infodev@avaya.com
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