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Tones and Their Meanings
Ringing tones are produced by an incoming call. Handset tones are those which you hear
through the handset.
Ringing Tones
o 1 ring - A call from another extension.
o 2 rings - A call from outside or from the attendant.
o 3 rings - A priority call from another extension, or from an Automatic Callback
call you placed.
o ring-ping (half ring) - A call redirected from your telephone to another because
Send All Calls or Call Forwarding All Calls is active.
Handset Tones
o busy signal - A low-pitched tone repeated 60 times a minute; indicates the
number dialed is in use.
o call waiting ringback tone - A ringback tone with a lower-pitched signal at the
end; indicates that the extension called is busy, but the called party has been
given a call waiting tone.
o call waiting tone - One, two, or three beeps of high-pitched tone, not repeated;
indicates an incoming call is waiting to be answered. Number of beeps
designates the source: 1 for an internal call, 2 for an outside or attendant call, 3
for a priority call.
o confirmation tone - Three short bursts of tone; indicates a feature activation or
cancellation has been accepted.
o coverage tone - One short burst of tone; indicates your call will be sent to
another extension to be answered by a covering user.
o dial tone - A continuous tone; indicates dialing can begin.
o intercept/time-out tone - An alternating high and low tone; indicates a dialing
error, a denial of the service requested, or a failure to dial within a preset
interval (usually 10 seconds) after lifting the handset or dialing the previous digit.
o recall dial tone - Three short bursts of tone followed by a steady dial tone;
indicates the feature request has been accepted and dialing can begin.
o reorder tone - A fast busy tone repeated 120 times a minute; indicates all trunks
are busy.
o ringback tone - A low-pitched tone repeated 15 times a minute; indicates the
telephone dialed is being rung.
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