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Troubleshooting
Problem Solution
A feature does not work as
noted in the book.
1. Reread the procedure and try again.
2. For many features you must lift the handset
before you can use the feature.
3. Check with MSU Telecom Systems at 3-5515
for more information about this feature.
The telephone does not ring. 1.
Set the ringer volume to a higher level.
2. Place a test call from another extension to
your extension.
3. If there is still a problem, contact MSU
Telecom Systems at 3-5515 to open a
service call to have the problem corrected.
Glossary
activate
To begin or turn on the operation of a feature.
call appearance button
A button used exclusively to place, receive, or hold calls. It has an assigned extension number
and is equipped with a red in-use light and a green status light.
dial pad
The 12 pushbuttons that you use to dial a number and access features.
extension
A dialing number 5 digits assigned to each phone connected to the MSU Telephone System
feature
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