29
A special function or service, such as Conference, Hold, Send All Calls, etc.
feature code
A dial code of 1, 2, or 3 digits that you use to activate or cancel the operation of a feature.
handset
The handheld part of the telephone that you pick up, talk into, and listen from. This is
sometimes called the "receiver".
off-hook
When the handset is removed from the cradle (for example, when you lift the handset to place
or answer a call), or speaker is on.
on-hook
When the handset is left on the cradle, and speaker is off.
party
A person who places or answers a call.
pickup group
A group of telephone users who can answer calls for each other through the Call Pickup feature.
Group members are determined by the system manager and are usually located in the same
work area or perform similar job functions.
ringer
The device that produces the electronic ringing sound in your telephone.
Switch / PBX
The device that makes connections for all voice and data calls for a network, and also contains
software for features. Also known as a system, switching system, or Centrex.
To Previous Page
Loading...
Need help?
General
