Avaya J159 - Chapter 22: Programmable Feature Buttons; Editing Your Programmable Buttons

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April 2021 Using Avaya J159 SIP IP Phone in Avaya Aura

®

132

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Table of Contents

Default Chapter6
- Table of Contents6
Chapter 1: Introduction12
- Purpose12
Chapter 2: Phone Overview13
- Physical Layout of a J159 IP Phone15
- Connection Jacks of a J159 IP Phone17
- Secondary Display19
- Optional Components19
Chapter 3: Getting Started20
- Entering the Provisioning Details20
- Identifying the Device Type During Phone Boot-Up21
- Logging in to Your Phone21
- Logging out of Your Phone22
- Locking Your Phone22
- Unlocking Your Phone23
- Setting the Network Mode23
  - Setting the Network Configuration24
  - Connecting to a Wi-Fi Network25
Chapter 4: Navigation27
- Cursor Navigation27
  - Navigation Cluster27
- Text Input28
- Line Keys29
- Main Menu29
- General Phone Icons30
- Presence Icons31
- Multiple Level Precedence and Preemption Icons32
- Bluetooth Icons33
- Wi-Fi Icons33
Chapter 5: Handling Incoming Calls34
- Answering a Call34
- Answering a Call When on Another Call34
- Ignoring a Call35
Chapter 6: Handling Outgoing Calls36
- Making a Call by Using the Manual Dial Mode36
- Making a Call by Using the Auto-Dial Mode36
- Redialing a Number37
- Making a Call by Using Speed Dial37
- Making a Call from the Local Сontacts List38
- Making a Call from the Corporate Database Сontacts List38
- Making an International Call38
- Emergency Call39
  - Making an Emergency Call39
Chapter 7: Call-Related Features40
- Muting and Unmuting a Call40
- Placing a Call on Hold and Resuming the Call40
Chapter 8: Managing Contacts41
- Adding a New Contact41
- Adding a Contact from the Recents List42
- Editing a Contact42
- Doing a Quick Search for a Contact42
- Viewing the Contact Details43
- Searching for a Contact44
- Combining Contacts44
- Deleting a Contact45
- Creating a Local Сontacts Group45
- Adding a Contact to the Local Group46
- Removing a Contact from the Local Group46
- Assigning a Ringtone to a Contact47
- LDAP Directory47
  - Setting LDAP Directory as the Contact Search Source48
  - Searching LDAP Contacts48
Chapter 9: Presence50
- Viewing the Presence Status of Your Contacts50
- Changing Your Presence Status50
- Redirecting Calls When Do Not Disturb Is Active51
Chapter 10: Do Not Disturb and Call Forwarding53
- Do Not Disturb53
  - Activating and Deactivating Do Not Disturb53
- Call Forwarding54
  - Forwarding a Call to Another Extension54
  - Setting Enhanced Call Forwarding55
- Call Forwarding to Your Cell Phone Using EC50057
- Extending a Call to Your Cell Phone57
Chapter 11: Managing Recents58
- Call Log58
- Making a Call from Recents58
- Viewing the Recents Details58
- Deleting a Call Record from Recents59
- Clearing the Recents List60
Chapter 12: Managing Conference Calls61
- Adding a Person to an Active Call61
- Adding a Person to an Active Call by Using Conference Button61
- Adding a Person on Hold to a Conference Call62
- Adding a Person on Hold to a Conference Call by Using Conference Button62
- Putting a Conference Call on Hold and Resuming a Call63
- Dropping or Disconnecting the Last Participant from a Conference Call63
- Viewing the Details of a Conference63
Chapter 13: Team Button65
- Answering an Active Call on a Monitored Extension66
- Viewing the Status of Monitored Stations66
- Speed Dialing to a Monitored Extension66
- Transferring a Call to a Monitored Phone67
- Monitoring Other Extensions at a Glance67
Chapter 14: Advanced Features69
- Accessing the Features Screen69
- Active Call Shortcut Keys69
  - Making a Call Transfer with a Shortcut Key70
  - Making a Conference Call with a Shortcut Key70
- Activating the Screen Saver71
- Automatic Callback71
  - Setting up Automatic Callback71
- Blocking Your Extension from Displaying During Calls72
- Bridged Call Appearance72
  - Making a Call on a Bridged Line72
  - Answering a Bridged Line Call73
  - Joining a Call on a Bridged Line73
- Busy Indicator73
  - Busy Indicator Icons and LED Indication74
  - Busy Indicator Call Operations74
  - Call Transfer to a Monitored User75
- Calendar76
  - Accessing Calendar76
  - Configuring the Microsoft Exchange Server Calendar77
  - Reviewing Your Calendar Event77
- Call Parking78
  - Parking a Call78
  - Unparking a Call79
- Call Pickup79
  - Answering a Call for a Call Pickup Group Member80
  - Answering a Call in the same Call Pickup Group80
  - Answering a Call Using the Extension Number81
- Call Recording81
  - Recording a Call81
- Call Transfer82
  - Making a Consultative Transfer82
  - Making a Blind Transfer83
- Calling in Your Intercom Group83
- Crisis Alert Station84
  - Acknowledging the Crisis Alert84
  - Emergency Caller Information85
  - Stopping the Crisis Alert85
  - Acknowledging the Crisis Alert after an Error in the First Acknowledgment86
- Displaying Your Extension on Outgoing Calls86
- Excluding Others from Bridging on to Your Call87
- Hunt Group Busy87
  - Using Hunt Group Busy87
- Interrupting a Call with a Whisper Page88
- Limit Incoming Calls88
  - Activating Limit Incoming Calls88
  - Deactivating Limit Incoming Calls89
- Long-Term Acoustic Exposure Protection89
  - Configuring Long Term Acoustic Protection90
- Making a Priority Call91
- Using URI Dialing to Make a Call91
- Multiple Device Access91
  - Handling Calls and Conferences Using Multiple Device Access92
- Multicast Paging92
- No Hold Conference93
  - Adding a Participant to no Hold Conference93
- Pre-Configuration of Keys94
- Precedence Call94
  - Making a Precedence Call by Using the Main Menu94
  - Making a Precedence Call by Using Dial Plan Configuration95
- Retrieving a Voice Message95
- Shared Control96
- SLA Mon96
- Tracing a Malicious Call97
- Using a Guest Login98
Chapter 15: Using USB Devices99
- Viewing USB Menu99
- Connecting USB Keyboard100
- Entering Text Using USB Keyboard100
- Navigating Using USB Keyboard101
Chapter 16: Customization102
- Phone102
- Applications107
- Audio114
- Display120
- Customizing Keys of the Secondary Display127
Chapter 17: Phone Update131
- Updating Your Phone131
- Checking Your Phone Periodic Automatic Update131
Chapter 18: Maintenance133
- Limited Access During Failover133
- Recording Audio Parameters134
- Viewing the Product ID134
- Viewing the Device Type135
- Viewing the Server Type135
Chapter 19: Resources136
- Documentation136
  - Finding Documents on the Avaya Support Website138
  - Avaya Documentation Center Navigation138
- Viewing Avaya Mentor Videos139
- Support140

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