68 USER MANUAL ME-01
19. Troubleshooting and maintenance
1. The scale should be kept clean. The balance must be kept clean and protected from dust, and
aggressive liquids. In order to clean it is recommended to wipe the scale with cloth soaked in soapy
water and then dry.
2. Take care that no dirt gets between the platform and the scale base. If found any, remove the pan (lift
it up), remove dirt and then replace the pan.
3. In case of improper operation caused by short-lasting power supply decay, unplug the scale from the
mains and then plug it again after few seconds.
4. If the scale is switched on with empty pan and “SErvic(e)” communicate appears, the load cell has
been mechanically damaged.
5. It is forbidden to make any repairs by unauthorised persons.
6. To repair the scale, please contact our nearest service.
Error communicates:
if displayed more than 1 minute,
contact an authorised service
the scale was switched on with loaded pan
remove a load from the pan
mechanical damage of the load cell
contact an authorised service
contact an authorised service
remove the load from the pan
contact an authorised service
indicator does not
appear
place the scale on a stable
ground not affected by
mechanical vibrations and
airflows
contact an authorised service
taring could not be finished (the load is too small
or B\G key was used)
zero the scale or press B\G key
again
the load is too big to be zeroed