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Troubleshoot
Reset PTR : Reset PTR if for some reason the Pan, Tilt, or Roll settings aren’t working as expected. The
PTR motors are always calibrated in a new camera. But calibration can be lost, for example, if the camera
loses power or if the motors are moved by hand. When you reset PTR, the camera is re-calibrated and returns
to its factory default position.
Calibration : Click Calibrate to recalibrate the pan, tilt, and roll motors to their default positions.
Ping: To check if the device can reach a specific address, enter the hostname or IP address of the host you
want to ping and click Start.
Port check: To verify connectivity from the device to a specific IP address and TCP/UDP port, enter the
hostname or IP address and port number you want to check and click Start.
Network trace
Important
A network trace file might contain sensitive information such as certificates or passwords.
A network trace file can help you troubleshoot problems by recording activity on the network.
Trace time: Select the duration of the trace in seconds or minutes and click Download.
AXIS Q8752-E Mk II Bispectral PTZ Network Camera
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