Axis Q8752-E Mk II - Troubleshooting; Reset to Factory Default Settings; AXIS os Options

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Troubleshooting
Reset to factory default settings
CAUTION
• Risk of injury. Moving parts. Keep your body parts away from the product when in operation.
Disconnect from power supply before installing or performing maintenance on the product.
• Risk of injury. Hot surface. Do not touch the product when in operation. Disconnect from power
supply and allow the surfaces to cool before performing maintenance on the product.
NOTICE
When you remove the top cover you expose parts of the visual camera that are sensitive to impact. Make
sure you don’t hit the unprotected camera with the top cover when you remove it.
Important
Reset to factory default should be used with caution. A reset to factory default resets all settings, including
the IP address, to the factory default values.
Note
The installation and management software tools are available from the support pages at axis.com/support/
downloads
1. Disconnect power from the product.
2. Loosen the four top cover screws and remove the top cover.
3. Press the control button. To find out where the control button is placed, see
4. Put back the top cover and tighten the screws (torque 2.0 Nm).
5. Reconnect power to the product.
You can also reset to factory default through the product’s web page. Go to Settings > System > Maintenance
and click Default.
AXIS OS options
Axis offers device software management according to either the active track or the long-term support (LTS)
tracks. Being on the active track means continuously getting access to all the latest product features, while the
LTS tracks provide a fixed platform with periodic releases focused mainly on bug fixes and security updates.
Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use
Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are
not continuously validated against the latest active track. With LTS, the products can maintain cybersecurity
AXIS Q8752-E Mk II Bispectral PTZ Network Camera