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COM465IP-COM465DP_D00216_02_M_XXEN/03.2017
7. Troubleshooting
7.1 Malfunctions
If the COM465… causes malfunctions in the connected networks, please refer to this manual.
7.1.1 What should be checked?
Check whether the COM465…
The device is supplied with the correct supply voltage U
S
The BMS bus cable is correctly connected and terminated (120 Ω)
The BMS address is correctly configured
Check also for the COM465DP whether
The PROFIBUS DP cable is connected correctly and terminated (DIP switch)
The PROFIBUS DP address is correctly configured
The GSD file has been transferred to the PROFIBUS DP master
The PROFIBUS DP command "Device type" to COM465DP:
ID no.,0,BMS address of the COM465DP,0,20,0,0,0
produces the following correct result:
ID no.,0,BMS address of the COM465DP,0,20,201,0,0
Otherwise the COM465DP is already operating incorrectly
The PROFIBUS DP commands for COM465DP have the correct syntax
7.1.2 Frequently asked questions
How do I access the device if the address data are unknown?
1. Connect the device directly to a Windows PC using a patch cable
2. Activate the DHCP function on the PC.
3. Wait around one minute.
4. Access is now possible using the following pre-defined IP address: 169.254.0.1.
5. Now set the new address data.
Frequently asked questions in the Internet
You will find FAQs on many Bender devices at:
http://www.bender.de > Service & support > Rapid assistance > FAQ
Document the new settings as a PDF file.
Use the backup function to save all settings of the device (see chapter "3.2 Device
features" as well as the COMTRAXX® manual).
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