Bender COMTRAXX COM465IP - Field Service; Training Courses; Delivery Conditions

Important information
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COM465IP-COM465DP_D00216_02_M_XXEN/03.2017
 Delivery of replacement devices in the event of faulty or incorrectly delivered Bender devices
 Extended guarantee for Bender devices, which includes an in-house repair service or replace-
ment devices at no extra cost
Telephone: +49 6401 807-780** (technical issues)
+49 6401 807-784**, -785** (sales)
Fax: +49 6401 807-789
E-mail: repair@bender-service.de
Please send the devices for repair to the following address:
Bender GmbH, Repair-Service,
Londorfer Straße 65,
35305 Grünberg
1.2.3 Field service
On-site service for all Bender products
 Commissioning, parameter setting, maintenance, troubleshooting for Bender products
 Analysis of the electrical installation in the building (power quality test, EMC test, thermogra-
phy)
 Training courses for customers
Telephone: +49 6401 807-752**, -762 **(technical issues)
+49 6401 807-753** (sales)
Fax: +49 6401 807-759
E-mail: fieldservice@bender-service.de
Internet: www.bender.de
*Available from 7.00 a.m. to 8.00 p.m. 365 days a year (CET/UTC+1)
**Mo-Thu 7.00 a.m. - 8.00 p.m., Fr 7.00 a.m. - 13.00 p.m.
1.3 Training courses
Bender is happy to provide training regarding the use of test equipment. The dates of training cours-
es and workshops can be found on the Internet at www.bender-de.com -> Know-how -> Seminars.
1.4 Delivery conditions
The delivery and payment conditions set out by Bender apply.
For software products the "Softwareklausel zur Überlassung von Standard-Software als Teil von
Lieferungen, Ergänzung und Änderung der Allgemeinen Lieferbedingungen für Erzeugnisse und
Leistungen der Elektroindustrie" (software clause in respect of the licensing of standard software as
part of deliveries, modifications and changes to general delivery conditions for products and servic-
es in the electrical industry) set out by the ZVEI (Zentralverband Elektrotechnik- und Elektronikindus-
trie e. V.) (German Electrical and Electronic Manufacturer's Association) also applies.
The delivery and payment conditions can be obtained from Bender in printed or electronic format.