9.0 Warranty and Contact
9.1 Bluelab limited warranty
The Bluelab Pro Controller comes with a 2 year limited written warranty
(6 months for pH probe). Proof of purchase required.
Bluelab
Corporation Limited (Bluelab) provides a warranty on its products under the
following terms and conditions:
How Long Does Coverage Last?
Bluelab
warrants the Bluelab
Pro Controller (Product) for a period of 24-months from date of
purchase by original purchaser or consumer. Proof of purchase, to Bluelab satisfaction, is required
for the warranty to be effective (store sales receipt for Product showing model number, payment, and
date of purchase). This warranty is non-transferable and terminates if the original purchaser/consumer
sells or transfers the Product to a third party.
What is Covered?
Bluelab
warrants the Product against defects in material and workmanship when used in a normal
manner, in accordance with Bluelab
instruction manuals. If Bluelab
is provided with valid proof of
purchase (as defined above) and determines the Product is defective, Bluelab
may, in its sole discretion
either (a) repair the Product with new or refurbished parts, or (b) replace the Product with a new or
refurbished Product.
Any part or Product that is replaced by Bluelab
shall become its property. Further, if a replacement part or
Product is no longer available or is no longer being manufactured, Bluelab
may at its sole discretion
replace it with a functionally equivalent replacement part or product, as an accommodation in full
satisfaction of the warranty.
What is NOT covered?
This warranty does not apply to equipment, component or part that was not manufactured or sold by
Bluelab and shall be void if any such item is installed on a Product. Further, this warranty does not apply to
replacement of items subject to normal use, wear and tear and expressly excludes:
• Cosmetic damage such as stains, scratches and dents.
• Damage due to accident, improper use, negligence, neglect and careless operation or handling of
Product not in accordance with Bluelab
instruction manuals, or failure to maintain or care for Product
as recommended by Bluelab.
• Damage caused by use of parts not assembled/installed as per Bluelab
instructions.
• Damage caused by use of parts or accessories not produced or recommended by Bluelab
®
.
• Damage due to transportation or shipment of Product.
• Product repaired or altered by parties other than Bluelab
®
or its authorised agents.
• Product with defaced, missing or illegible serial numbers.
• Products not purchased from Bluelab
or a Bluelab-authorised distributor or reseller.
How Do You Get Service?
To begin a warranty claim you must return the Product to the point of purchase with valid proof of
purchase (as defined above). You can also return the Product to any Bluelab-authorised distributor or
reseller, with valid proof of purchase.
Limitation of Liability & Acknowledgments