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Bosch DIVAR 2000 User Manual

Bosch DIVAR 2000
86 pages
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DIVAR 2000 / DIVAR 3000 / DIVAR 5000
Network/Hybrid Video Recorder
en Operation Manual
Available from A1 Security Cameras
www.a1securitycameras.com email: sales@a1securitycameras.com

Table of Contents

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Bosch DIVAR 2000 Specifications

General IconGeneral
Number of fans1 fan(s)
Input bandwidth256 Mbit/s
Number of users128 user(s)
Recording modesManual, Schedule, Stop
Output bandwidth128 Mbit/s
Maximum resolution3840 x 2160 pixels
Video input channels16 channels
Supported resolutions3840 x 2160, 1920 x 1080, 1280 x 1024, 1280 x 720, 1024 x 768
Video recording modes720p, 1080p
Video motion detectionYes
Video formats supportedH.264, H.265, M-JPEG
DC-in jackNo
Disc types supportedDVD, DVD+R, DVD+RW
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN data rates10, 100, 1000 Mbit/s
Ethernet LAN (RJ-45) ports9
Supported network protocolsHTTP, HTTPS, TCP/IP, IPv4/IPv6, UPnP, RTSP, UDP, SMTP, NTP, DHCP, DNS/DDNS, IP Filter, PPPoE, FTP
Power over Ethernet (PoE) ports quantity8
HDD capacity2000 GB
HDD interfaceSerial ATA III
Maximum storage capacity6 TB
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Total Power over Ethernet (PoE) budget115 W
Power over Ethernet (PoE) power per port25.5 W
Storage temperature (T-T)-40 - 70 °C
Operating temperature (T-T)0 - 40 °C
Storage relative humidity (H-H)0 - 95 %
Operating relative humidity (H-H)0 - 93 %
Mobile operating systems supportedAndroid, iOS
Sustainability certificatesRoHS
CertificationFCC, UL, CE,
Product colorBlack
Weight and Dimensions IconWeight and Dimensions
Depth323 mm
Width375 mm
Height53 mm

Summary

Safety

Important safety instructions

Crucial safety advice for operating the unit to prevent injury or damage.

FCC and UL

Compliance information and disclaimers regarding FCC and UL certifications.

Short information

Trademarks

List of registered trademarks used in the manual.

More information

Information on where to find additional product details.

System overview

System overview

Provides a general overview of the recorder's features and technology.

Installation

Unpacking

Instructions for carefully unpacking the equipment and verifying contents.

Package contents

Lists all components included in the DIVAR recorder package.

Make connections

Guides on connecting cameras, monitors, network, and other peripherals.

Back panel connectors DIVAR network 2000/3000 (no PoE)

Details rear panel connectors for specific DIVAR network models without PoE.

Back panel connectors DIVAR network 2000 (8 PoE)

Details rear panel connectors for DIVAR network 2000 models with 8 PoE ports.

Back panel connectors DIVAR network 2000/3000 (16 PoE)

Details rear panel connectors for DIVAR network 2000/3000 models with 16 PoE ports.

Back panel connectors DIVAR network 5000 (no PoE)

Details rear panel connectors for DIVAR network 5000 models without PoE.

Back panel connectors DIVAR network 5000 (16 PoE)

Details rear panel connectors for DIVAR network 5000 models with 16 PoE ports.

Back panel connectors DIVAR hybrid 3000

Details rear panel connectors for DIVAR hybrid 3000 models.

Back panel connectors DIVAR hybrid 5000

Details rear panel connectors for DIVAR hybrid 5000 models.

Browser setup

Guide on using a web browser for live viewing, control, and configuration.

Powering up

Step-by-step instructions for powering on the unit.

Startup wizard

Guides through initial system setup upon first startup.

Login

Instructions for logging into the recorder using user credentials.

Logout/Shutdown

Procedures for logging out, shutting down, or restarting the system.

Hardware setup

Keyboard connection (only DIVAR 5000 models)

How to connect a Bosch Intuikey keyboard to DIVAR 5000 models.

Connect using RJ11 adapter

Details on connecting the keyboard via an RJ11 adapter.

Connect wires directly

Instructions for directly wiring the keyboard connection.

RS485 port connection (only hybrid models)

Connecting cameras for PTZ control using the RS485 port on hybrid models.

RS232 port connections

Details on connecting devices via the RS232 serial port.

Alarm I/O connections

Information on connecting alarm inputs and outputs via terminal blocks.

Alarm I/O connections (DIVAR 2000/3000 and DIVAR 5000)

Specifics of alarm input/output connections for different DIVAR models.

Settings

System

System configuration settings including language, name, and time.

General

General system settings like language, device name, auto logout, and display logo.

Playback

Settings related to instant playback and file list display.

Display

Options for configuring screen appearance, resolution, and channel display.

Serial port

Configuration for Console and Bosch keyboard connections via serial ports.

Account

Manages user levels, passwords, and system authority.

Account User Management

Details on adding, modifying, deleting users, and changing passwords.

Service

Procedures for system firmware upgrades and configuration import/export.

Factory Defaults

Instructions to restore the unit to its original factory default settings.

Network

Network configuration settings for external and internal connections.

Connection

Detailed settings for MTU, IP version, DHCP, IP address, subnet mask, and gateway.

Streaming

Options to configure live video stream buffering preferences.

DDNS

Configuration steps for Dynamic DNS services.

Mobile

Information on using mobile apps via QR codes for DVR operation.

UPnP

Enables or disables UPnP for LAN/WAN mapping.

PPPoE

Settings for enabling PPPoE for internet connectivity.

SNMP

Configuration for Simple Network Management Protocol.

Email

Configuration of email settings for event notifications.

Storage

Instructions for setting up FTP server before activating storage menus.

IP filter

Controls access based on IP addresses, IP sections, and MAC addresses.

Camera

Settings related to camera detection and configuration.

Detection

Shows connected cameras and options to add or search for new ones.

Configuration

General camera identification, privacy mask (overlay), and PTZ settings.

Recording

Settings for channel recording, streams, frame rate, and bit rate.

Alarm

Configuration for motion detect, video loss, input, system, and alarm out.

Motion detect

Setup for motion detection regions, periods, and de-bounce time.

Motion detect (continued)

Further details on motion detection settings, PTZ activation, and video loss.

Video loss

Settings for handling video loss events.

Input alarm

Configuration for handling external alarm inputs.

System alarm

System reactions to HDD, Network, Temperature, and Other alarms.

Alarm Out

Configuration of alarm output settings and status.

Schedule

Planning and setting up recording schedules for channels.

Weekdays and Holidays

Setting up recording schedules for weekdays and holidays.

Storage

Managing HDD status, mode, and formatting.

HDD manage

Viewing and managing installed HDDs, including mode and formatting.

Recording

Configuring how recordings are stored when HDD is full or deleting old files.

Operation

User controls and menus

Overview of available controls like mouse, front panel, and remote control.

Mouse Controls

Detailed functions and operations of the mouse controls.

Front panel controls

Explains the functions of the front panel buttons on the DIVAR units.

Front Panel Button Functions

Explains the specific functions of front panel buttons like Left/Right, ESC, Enter, Mult, Fn.

Front Panel Button Functions (Continued)

Continues detailing front panel button functions and status lights.

Remote control

How to use the IR remote control for system operation.

Remote Control Buttons

Detailed explanation of each button on the remote control.

Remote Control Functions

Further details on remote control button functions like Esc, Mult, Shift, and number keys.

Quick menu

Accessing system functions like view, playback, and event search via the Quick menu.

Main menu

How to access and navigate the Main menu for settings and user modes.

Live screen

Information on monitor outputs and configuring live display.

Live mode

How the system displays live viewing mode and channel information.

Snapshot and Zoom

Taking snapshots and zooming into live or recorded video.

Pan/Tilt/Zoom

Controls for PTZ cameras, including speed, focus, and iris settings.

Sequence

Setting up camera sequences for live viewing on monitors.

Monitor A

Displays live pictures, status messages, and alarm events on Monitor A.

Monitor B (only for DIVAR 5000 models)

Displays live pictures and events on Monitor B for DIVAR 5000 models.

Playback

Accessing and searching recorded video files.

Search/Play Screen Features

Explains display window, search type, and playback modes.

Playback Mode and Channel Selection

Options for selecting playback views and channels.

Calendar and Time Selection

Navigating the calendar and time bar to select recordings.

File list

Viewing and selecting recorded files, understanding file list indicators.

Playback Controls

Controls for playback, including play/pause, reverse, slow/fast play, and audio.

Digital Zoom

How to digitally zoom into specific sections of a video playback.

Smart search

Searching for motion events within specific zones of recorded video.

Time bar

Visual representation of recordings, showing event types and navigation.

Time bar unit

Tools for zooming and scrolling the time bar for precise navigation.

Export

Exporting recordings to memory devices like DVD or USB.

Restrict/Protect

Function to restrict playback or protect recordings from deletion.

Export

Detailed steps for exporting recorded video segments.

Export snapshot

Exporting still images (snapshots) to email, USB, or DVD.

Info

Accessing system information menus.

System Alarm

Viewing the current status of system and event alarms.

System Health

Checking system health indicators like temperature and CPU load.

System Version

Displays installed system hardware and software version details.

Network Online users

Managing currently connected online users.

Network Load

Viewing real-time network traffic load.

Network Test

Performing network tests and exporting sniffer packets.

HDD General

Provides information on the current status of each installed HDD.

HDD Health

Scanning HDDs for status, viewing reports, and checking S.M.A.R.T. data.

Log

Viewing and exporting system logs for events like System, Config, and Storage.

Log Display Usage

How to view, search, backup, and delete log files.

Export

Scheduling automatic recording backups to FTP, SMB, or eSATA.

Event search

Searching for events like Motion or Alarm by type, channel, and time.

System Events

Explains how the unit reacts to various events and triggers.

Archive Player operation

Getting started

Introduction to using the Archive Player for viewing archived recordings.

System requirements

Recommended PC specifications for running the Archive Player.

Installation

Information on how the Archive Player application file is handled.

Starting the Player

Methods for launching the Archive Player application.

Archive Player Interface

Overview of the Archive Player's main interface elements and options.

Play screen

Features for playing multiple screens and channels simultaneously.

Scroll channels

Navigating through different channels in the recording.

Time scale

Adjusting the time scale on the 'Time bar' for navigation.

Audio control

Muting or activating audio and adjusting volume during playback.

Record type

Shows the recording settings applied to the file (Motion, Alarm, Normal, All).

Screen views

Selecting the number of screens to display and showing full screen.

Open an archive file

Locating and opening archive files for playback.

Player control

Using player interface buttons for playback control and screen functions.

Authentication (checking watermark)

Verifying the authenticity of individual video frames.

Export file

Previewing, selecting segments, and exporting files.

Configuration

Setting snapshot location, format, and player language.

Web Client Software

Getting started

Initial steps for accessing the web client.

How to log on

Step-by-step guide for logging into the DIVAR via a web browser.

Web client live window

Overview of the live view window in the web client.

Playback mode

Accessing playback features within the web client.

Event search

Searching and playing back specific events via the web client.

Export

Scheduling automatic export of recordings via the web client.

Setting

Accessing various sub-menus for important system information.

Info

Displaying important system information through sub-menus.

Logout

Logging out of the web client interface.

Troubleshooting

Cannot boot up correctly

Troubleshooting steps for power and boot-up problems.

Program upgrade is incorrect

Steps to resolve issues with incorrect program upgrades.

HDD malfunction

Checks and steps for resolving HDD malfunctions.

DVR automatically shuts down or stops running

Causes and solutions for unexpected DVR shutdowns.

System cannot detect hard disk

Troubleshooting steps when the system fails to detect a hard disk.

No video output

Solutions for issues with no video output from the DVR.

Error displaying Camera x, bad signal

Troubleshooting steps for camera signal errors.

Real-time video color is distorted

Addressing issues with distorted video colors.

DVR and monitor compatibility

Issues related to DVR and monitor compatibility and setup.

Cannot search local records

Troubleshooting steps for problems searching local records.

Video is distorted when searching local records

Solutions for video distortion during local record searches.

There is no audio when monitoring

Diagnosing and resolving issues with no audio during monitoring.

There is audio when monitoring but there is no audio during playback

Troubleshooting for audio issues during playback.

Time display is incorrect

Resolving incorrect time display issues.

DVR cannot control PTZ

Troubleshooting steps for PTZ control issues.

Motion detection function does not work

Diagnosing and fixing motion detection functionality problems.

Cannot log in client-end or web

Solutions for problems logging into the client-end or web interface.

No video (only mosaic) during remote preview or playback of video file

Addressing mosaic issues during remote video preview or playback.

Network connection is instable

Troubleshooting unstable network connections.

Burn error / USB backup error

Resolving errors during burning or USB backup operations.

Keyboard cannot control DVR

Troubleshooting steps for keyboard control issues.

Alarm signal cannot be disarmed

Diagnosing issues with disarming alarm signals.

Alarm function is null

Troubleshooting when the alarm function is not working.

Remote control does not work

Solutions for remote control not functioning correctly.

Record storage period is too short

Addressing issues with insufficient record storage periods.

Cannot playback the downloaded file

Troubleshooting playback issues with downloaded files.

Forgotten local menu operation password or network password

How to recover forgotten passwords for menu or network access.

Maintenance

Insert DIVAR 5000 in rack

Instructions for rack-mounting the DIVAR 5000 unit.

Replace internal battery

Guide for replacing the internal backup battery.

Install HDD

Reference to a separate guide for installing Hard Disk Drives.

Install DVD

Reference to a separate guide for installing DVD drives.

Decommissioning

Transfer

Guidelines for passing on the unit with its installation guide.

Disposal

Environmental guidelines for disposing of electronic waste.

Technical data

Environmental Specifications

Operating and storage temperature, humidity, and dimensions.

DIVAR 2000/3000 Mechanical and Power Specs

Mechanical dimensions, weight, and power specifications for DIVAR 2000/3000.

DIVAR 5000 Mechanical and Power Specs

Mechanical dimensions, weight, and power specifications for DIVAR 5000.

Appendices

Software licenses

Details on Bosch software licensing and other open-source licenses.

Bosch software

Terms of the End User License Agreement for Bosch software.

Other licenses - copyright notices

Copyright notices for GPL, LGPL, and SSL components.

Open Source License Information

Where to find relevant open source software details and source code.

Warranties and disclaimer of warranties

Terms and conditions of warranties and disclaimers for software.

DVD Compatibility

Lists tested DVD media for video export compatibility.

HDD Compatibility

Lists tested HDD models for DIVAR SATA and e-SATA ports.

Warranty and support issues

Bosch's liability and support policies regarding non-Bosch HDDs.

Legal note

Legal disclaimers regarding video loss and third-party HDDs.

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