Bowflex 10 - Page 54

3/11/24, 9:03 AM
Treadmill 10 and 22:  Why won't the belt move?
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NOTE: This process is ONLY for Treadmills and TreadClimbers.
NOTE: This does not apply tosecond-hand purchases or unsupported products. The customer record must have a
valid POP and serial number.
*VisibleSmokecoming from machine:
Be sure to confirm specific color ofsmoke (blue,black, orwhite).
NOTE: If complaint is ahot/smoky odor/smell,proceedwith troubleshooting.
*Sparksorflamescoming from their machine outside of the drive motor
(sparks from the brushes inside the drive motor are normal)
*Machine accelerates quickly(runs away) without user input/keypress
*Belt moveswithout safety key in place
*Strong ContinuousElectric shockfrom machine frame (beyond normal static shock, whichis a single defined
event and builds up prior to discharge)
*Belt stops suddenlywithoutan error code,withoutuser input, or the safety key being pulled.Console
remains on or working.
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4 Contact Tech Team / Advanced Troubleshooting (TM/TC)

If the issue was not resolved in the steps listed, contact the Tech Team or send an Advanced Troubleshooting
case.
Submit a Casewith case typeAdvanced Troubleshooting
Use these procedures as needed to gather more information to create the case:

Results Series Treadmills Procedures
Treadmill 7 Procedures
Treadmill 10 Procedures
Treadmill 22 Procedures
MY14/17 Treadmill Procedures