M211 User Manual 28
Troubleshooting
Error Messages
Error Messages
When the error light on the printer is lit, refer to the Brady Express Labels app to see the error message.
Most error messages provide some instruction to resolve the issue. Use the table below to find additional
information included in this manual.
Error Message Related Information
The cutter is jammed Follow the instructions in the error message. Also
see “Labels are jammed in the printer” on
page 25.
The supply cartridge is not loaded
correctly, missing, or not a Brady
Authentic cartridge.
“Loading Cartridges” on page 10
The supply cartridge is empty. “Loading Cartridges” on page 10
Battery power is too low to print. “Power Adapter” on page 5
The printer battery is getting low. “Power Adapter” on page 5
An error occurred while printing. “Troubleshooting Scenarios” on page 24