Brother DCP-B7500D Service Manual

2-101
Confidential
4.7 Troubleshooting for Toner Cartridge and Drum Unit
Problems
4.7.1 New toner not detected
<User Check>
• Be sure to set a new toner cartridge(or box).
• Check that the genuine toner cartridge(or box) is set.
4.7.2 Toner cartridge not detected
<User Check>
• Re-assemble the toner cartridge(or box).
• Replace the toner cartridge(or box) with a new one.
Step Cause Remedy
1 New toner actuator coming off Reattach the new toner actuator.
2
Connection failure of the new
toner sensor PCB harness
(Models without toner box)
Reconnect the new toner sensor PCB
harness.
3
Connection failure of the new
toner box sensor PCB
harness
(Models with toner box)
Reconnect the new toner box sensor PCB
harness.
4
Connection failure of the
toner box relay PCB harness
(Models with toner box)
Reconnect the toner box relay PCB harness.
5
New toner sensor PCB failure
(Models without toner box)
Replace the new toner sensor PCB ASSY.
6
New toner box sensor PCB
failure
(Models with toner box)
Replace the new toner box sensor PCB
ASSY.
7
Toner box relay PCB failure
(Models with toner box)
Replace the toner box relay PCB ASSY.
8
High-voltage power supply
PCB failure
Replace the high-voltage power supply PCB
ASSY.
9 Main PCB failure Replace the main PCB ASSY.
Step Cause Remedy
1
New toner sensor PCB failure
(Models without toner box)
Replace the new toner sensor PCB ASSY.
2
New toner box sensor PCB
failure
(Models with toner box)
Replace the new toner box sensor PCB
ASSY.
3 Main PCB failure Replace the main PCB ASSY.

Brother DCP-B7500D Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	34 ppm
Printing colors	Black
Duplex functions	Print
Maximum duty cycle	15000 pages per month
Number of print cartridges	1
Page description languages	BR-Script 3, PCL 6, PDF 1.7
Copier resize	25 - 400 %
Duplex copying	-
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Scan to	E-mail, File, Image
Input color depth	30 bit
Output color depth	24 bit
Input grayscale depth	10 bit
Output grayscale depth	8 bit
Optical scanning resolution	1200 x 1200 DPI
Faxing	No
Total input capacity	250 sheets
Total output capacity	120 sheets
Paper tray media types	Plain paper, Recycled paper, Thin paper
Paper tray media weight	60 - 230 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Product color	Gray
Market positioning	Home & office
Mac operating systems supported	Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 10.2 Jaguar, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks, Mac OS X 11.0 Big Sur
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.03 W
Power consumption (ready)	42 W
Power consumption (sleep)	6.2 W
Power consumption (printing)	485 W

Weight and Dimensions

Depth	398.5 mm
Width	410 mm
Height	272 mm