Brother DCP-B7500D Service Manual

2-103
Confidential
4.8 Troubleshooting for Fuser Unit Problems
4.8.1 Fuser unit failure
4.9 Troubleshooting for Laser Unit Problems
4.9.1 Laser unit failure
<User Check>
• Turn ON the power switch, then open the front cover and the back cover. Leave the machine
for a while to remove condensation.
Step Cause Remedy
1
Connection failure of the
center thermistor harness
Reconnect the center thermistor harness.
2
Connection failure of the side
thermistor harness
Reconnect the side thermistor harness.
3
Connection failure of the
heater harness
Reconnect the heater harness.
4
Connection failure of the eject
sensor PCB harness
Reconnect the eject sensor PCB harness.
5 Eject sensor PCB failure Replace the eject sensor PCB ASSY.
6
Low-voltage power supply
PCB failure
Replace the low-voltage power supply PCB
ASSY.
7 Fuser unit failure Replace the fuser unit.
8 Main PCB failure Replace the main PCB ASSY.
Note:
• Turn the power switch OFF and then ON again. Leave the machine for 15 minutes.
This problem may then be cleared.
• The machine may recover from the error, when the test printing of the maintenance mode
for service personnel is started. However, conducting this operation while the heater has
not yet cooled may cause the fuser unit to melt. Be careful.
Step Cause Remedy
1 Laser unit attachment failure Reattach the laser unit.
2
Connection failure of the laser
unit flat cable
Reconnect the laser unit flat cable.
3
Connection failure of the
polygon motor harness
Reconnect the polygon motor harness.
4 Laser unit failure Replace the laser unit.
5 Main PCB failure Replace the main PCB ASSY.

Brother DCP-B7500D Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	34 ppm
Printing colors	Black
Duplex functions	Print
Maximum duty cycle	15000 pages per month
Number of print cartridges	1
Page description languages	BR-Script 3, PCL 6, PDF 1.7
Copier resize	25 - 400 %
Duplex copying	-
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Scan to	E-mail, File, Image
Input color depth	30 bit
Output color depth	24 bit
Input grayscale depth	10 bit
Output grayscale depth	8 bit
Optical scanning resolution	1200 x 1200 DPI
Faxing	No
Total input capacity	250 sheets
Total output capacity	120 sheets
Paper tray media types	Plain paper, Recycled paper, Thin paper
Paper tray media weight	60 - 230 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Product color	Gray
Market positioning	Home & office
Mac operating systems supported	Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 10.2 Jaguar, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks, Mac OS X 11.0 Big Sur
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.03 W
Power consumption (ready)	42 W
Power consumption (sleep)	6.2 W
Power consumption (printing)	485 W

Weight and Dimensions

Depth	398.5 mm
Width	410 mm
Height	272 mm