Brother DCP-B7500D Service Manual

2-1
Confidential
CHAPTER 2 ERROR INDICATIONS AND
TROUBLESHOOTING
1. INTRODUCTION
Troubleshooting is the countermeasure procedures that the service personnel should follow if
an error or malfunction occurs with the machine. It is impossible to anticipate all of the possible
troubles which may occur in future and determine the troubleshooting procedures, so this
chapter covers some sample troubles. However, those samples will help the service personnel
pinpoint and repair other defective elements.
1.1 Precautions
Be sure to observe and follow all the precautions to prevent any secondary problems from
happening during troubleshooting.
(1) Always turn OFF the power and unplug the power cable before removing any covers or
PCBs, adjusting the machine and so on. If you need to take voltage measurements with the
power switched on, take the greatest of care not to receive an electric shock.
(2) When connecting or disconnecting cable connectors, make sure that you hold the
connector body and not the cables.
(3) Static electricity charged in your body may damage electronic parts. Before handling the
PCBs, touch a metal portion of the machine to discharge static electricity charged in your
body. When transporting PCBs, be sure to wrap them in conductive sheets.
When replacing the PCBs, put on a grounding wrist band and perform the job on an
antistatic mat. Also take care not to touch the conductor sections on the flat cables.
(4) Follow the warning by all means.
Warning
Hazard labels as shown below are attached to the machine. Fully understand the
descriptions on the hazard labels and observe them during troubleshooting.
Take extreme care not to remove or damage the hazard labels.

Brother DCP-B7500D Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	34 ppm
Printing colors	Black
Duplex functions	Print
Maximum duty cycle	15000 pages per month
Number of print cartridges	1
Page description languages	BR-Script 3, PCL 6, PDF 1.7
Copier resize	25 - 400 %
Duplex copying	-
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Scan to	E-mail, File, Image
Input color depth	30 bit
Output color depth	24 bit
Input grayscale depth	10 bit
Output grayscale depth	8 bit
Optical scanning resolution	1200 x 1200 DPI
Faxing	No
Total input capacity	250 sheets
Total output capacity	120 sheets
Paper tray media types	Plain paper, Recycled paper, Thin paper
Paper tray media weight	60 - 230 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Product color	Gray
Market positioning	Home & office
Mac operating systems supported	Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 10.2 Jaguar, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks, Mac OS X 11.0 Big Sur
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.03 W
Power consumption (ready)	42 W
Power consumption (sleep)	6.2 W
Power consumption (printing)	485 W

Weight and Dimensions

Depth	398.5 mm
Width	410 mm
Height	272 mm