TROUBLESHOOTING AND ROUTINE MAINTENANCE
19 - 4
BHL-FB-MFC-5100C-FM5.5
Printer Jam or Paper Jam
Remove the jammed paper depending on where it is jammed in the MFC.
Paper is jammed in the multi-purpose sheet feeder.
1
Remove any paper
from the multi-
purpose sheet feeder
that is not jammed.
2
Pull up the jammed
paper to remove it.
Note
If you have difficulty
removing the jammed paper,
press and hold the Paper
Release Lever as you pull out
the page.
Note
To improve the reliability of paper feeding, turn on Secure Feed mode by pressing
the
Ink
and
Scan to
keys simultaneously. The MFC will then feed paper more
securely, but paper feeding will take a longer time. To turn off the Secure Feed
mode, simultaneously press
Ink
and
Scan to
again.
Note
If
PAPER JAM
occurs frequently,
install the Card Stock Support in the
feeder and reload the paper.
Or, try reloading the paper
upsidedown.
Paper
Release
Lever
Card Stock Support
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