Brother MFC-9465CDN Service Manual

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Confidential
3.7 Software Setting Problems
The end user can solve problems pertaining to software, for instance, print cannot be made
from a computer although test print and machine setting print can be made from the machine,
by following the User Check items. If the same problem occurs, follow each procedure in the
order of the number described in the Step column in the tables below.
3.7.1 Cannot print data
<User Check>
- Check that the USB cable or LAN cable is not damaged.
- Check that the correct machine is selected if you have an interface switching device.
- Check the descriptions on the software setting in the user’s guide.
- Restore the settings at factory shipment. (Refer to User’s guide.)
- Check the driver setting.
3.8 Network Problems
3.8.1 Cannot make a print through network connection
(Error code ED, EE)
<User Check>
- Check the descriptions in the network user’s guide.
- Restore the settings at factory shipment. (Refer to User’s guide.)
- Check the connection of the network.
Step Cause Remedy
1 Main PCB failure Replace the main PCB ASSY.
Step Cause Remedy
1 Harness connection failure of
wireless LAN PCB
Check the harness connection of the
wireless LAN PCB and reconnect it.
2 Wireless LAN PCB failure Replace the wireless LAN PCB.
3 Main PCB failure Replace the main PCB ASSY.

Brother MFC-9465CDN Specifications

General

Print technology	Laser
Maximum resolution	2400 x 600 DPI
Economical printing	Yes
Duplex printing mode	Auto
Time to first page (color, normal)	16 s
Print speed (black, normal quality, A4/US Letter)	24 ppm
Duplex print speed (black, normal quality, A4/US Letter)	7 ppm
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Page description languages	PCL 6, PostScript 3
Scan to	E-mail, File, FTP, Image, OCR
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan area	216 x 356 mm
Output color depth	24 bit
Scan speed (black)	1.99 ppm
Image formats supported	BMP, JPG, TIF
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	19 s
Copy speed (black, normal quality, A4)	24 cpm
Faxing	Color faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Fax transmission speed	2.5 sec/page
Fax speed dialing (max numbers)	300
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	35 sheets
Display	LCD
Product color	Black, Ivory
Display diagonal	2.76 \
Market positioning	Business
Display number of lines	5 lines
Display number of characters	16
Internal memory	256 MB
Processor family	Star Sapphire
Maximum internal memory	512 MB
Sound power level (standby)	33 dB
Sound pressure level (printing)	57 dB
Paper tray media types	Bond paper, Glossy paper, Labels, Plain paper, Recycled paper
Paper tray media weight	60 - 105 g/m²
Non-ISO print media sizes	Legal
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Auto Document Feeder (ADF) media weight	64 - 90 g/m²
Mobile printing technologies	-
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	70 W
Power consumption (PowerSave)	1.7 W
Power consumption (average operating)	570 W
Dimensions (WxDxH)	410 x 503 x 492 mm
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	copy, fax, print, scan
Package weight	32000 g
Mac operating systems supported	Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	503 mm
Width	410 mm
Height	492 mm