Brother MFC-9465CDN Service Manual

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Confidential
3.9.3 Paper jam
■ Paper jam in the ADF cover (Error code A3, etc)
<User Check>
- Check whether the document is not thinner than the paper specified in specification.
- Check whether length does not use paper equal to or less than 147.3 mm.
■ Paper jam in the ADF (Error code A2, etc)
<User Check>
- Check whether length of the paper is not equal to or more than 90 mm.
Step Cause Remedy
1 Foreign object inside the area
around ADF cover
Remove foreign objects inside the area
around the ADF cover, if any.
2 Harness connection failure of
document first side rear
sensor
Check the harness connection of the
document first side rear sensor and recon-
nect it.
3 Harness connection failure of
document second side rear
sensor
Check the harness connection of the
document second side rear sensor and
reconnect it.
4 ADF open sensor failure Replace the document front sensor PCB.
5 Document first side rear
sensor malfunstion
Replace the document first side rear sensor
PCB ASSY.
6 Document second side rear
sensor malfunstion
Replace the document second side rear
sensor PCB ASSY.
7 Breakage of the drive gear Replace the drive frame ASSY.
Step Cause Remedy
1 Foreign object inside ADF Remove foreign objects inside the ADF, if
any.
2 Document first side rear
actuator catching on some
position
Correct catching of the document first side
rear actuator.
3 Document second side rear
actuator catching on some
position
Correct catching of the document second
side rear actuator.
4 Document first side rear
sensor malfunstion
Check the sensor performance following the
procedure described in “Function code 32”.
If any problem occurs, replace the document
first side rear sensor PCB ASSY.
5 Document second side rear
sensor malfunstion
Check the sensor performance following the
procedure described in “Function code 32”.
If any problem occurs, replace the document
second side rear sensor PCB ASSY.
6 Document feed roller failure Replece the document feed roller.
7 Breakage of the drive gear Replece the drive frame ASSY.

Brother MFC-9465CDN Specifications

General

Print technology	Laser
Maximum resolution	2400 x 600 DPI
Economical printing	Yes
Duplex printing mode	Auto
Time to first page (color, normal)	16 s
Print speed (black, normal quality, A4/US Letter)	24 ppm
Duplex print speed (black, normal quality, A4/US Letter)	7 ppm
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Page description languages	PCL 6, PostScript 3
Scan to	E-mail, File, FTP, Image, OCR
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan area	216 x 356 mm
Output color depth	24 bit
Scan speed (black)	1.99 ppm
Image formats supported	BMP, JPG, TIF
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	19 s
Copy speed (black, normal quality, A4)	24 cpm
Faxing	Color faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Fax transmission speed	2.5 sec/page
Fax speed dialing (max numbers)	300
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	35 sheets
Display	LCD
Product color	Black, Ivory
Display diagonal	2.76 \
Market positioning	Business
Display number of lines	5 lines
Display number of characters	16
Internal memory	256 MB
Processor family	Star Sapphire
Maximum internal memory	512 MB
Sound power level (standby)	33 dB
Sound pressure level (printing)	57 dB
Paper tray media types	Bond paper, Glossy paper, Labels, Plain paper, Recycled paper
Paper tray media weight	60 - 105 g/m²
Non-ISO print media sizes	Legal
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Auto Document Feeder (ADF) media weight	64 - 90 g/m²
Mobile printing technologies	-
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	70 W
Power consumption (PowerSave)	1.7 W
Power consumption (average operating)	570 W
Dimensions (WxDxH)	410 x 503 x 492 mm
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	copy, fax, print, scan
Package weight	32000 g
Mac operating systems supported	Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	503 mm
Width	410 mm
Height	492 mm