Brother MFC-9465CDN - Page 95

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Confidential
■ Error code 64 (C)
Error code 65 (M)
Error code 66 (Y)
Error code 67 (K)
Each toner cartridge will reach the end of life soon.
<User Check>
- Gently shake the toner cartridge of the appropriate color from side to side and install it again.
- Replace the toner cartridge of the appropriate color.
■ Error code 68
Fuser unit error. (The temperature rise is detected even after the halogen heater is turned OFF.)
Error code 69
Fuser unit error. (The connector of the center thermistor is inserted incorrectly.)
This error does not usually occur in the normal use. The conceivable causes are noise around
the installation site, fluctuation of the power supply voltage, and failures in the software.
<User Check>
- Turn OFF the power switch, and turn it ON again after a while.
Toner Low (C)
Prepare New Cyan (C) Toner Cartridge.
Toner Low (M)
Prepare New Magenta (M) Toner Cartridge.
Toner Low (Y)
Prepare New Yellow (Y) Toner Cartridge.
Toner Low (K)
Prepare New Black (K) Toner Cartridge.
Step Cause Remedy
1 Toner/New sensor PCB ASSY
failure (Toner empty)
Replace the Toner/New sensor PCB
ASSY.
2 Engine PCB failure Replace the engine PCB ASSY.
3 Main PCB failure Replace the main PCB ASSY.
Print Unable 68
Turn the power off and then back on again.
Print Unable 69
Turn the power off and then back on again.
Step Cause Remedy
1 Main PCB failure Replace the main PCB ASSY.