Brother MFC-J4620DW

Other manuals for Brother MFC-J4620DW

Service Manual20 pages

Quick Setup Guide2 pages

Guide13 pages

Product Safety Guide26 pages

Web Connect Guide74 pages

Questions and Answers:

P
porterjamesSep 2, 2025
How to fix Touchscreen Initialisation Failed on Brother printer?
- J
  John QuinnSep 3, 2025
  If your Brother printer displays 'Touchscreen Initialisation Failed', it means that the Touchscreen was pressed before the power on initialization was completed. Make sure that nothing is touching or resting on the Touchscreen, especially when plugging in the machine. Debris may be stuck between the lower part of the Touchscreen and its frame. Insert a piece of stiff paper between the lower part of the Touchscreen and its frame and slide it back and forth to push out the debris.
S
Selena WhiteSep 2, 2025
What does media is full mean on Brother printer?
- A
  Angela CopelandSep 2, 2025
  If your Brother printer displays 'Media is Full', it means that the memory card or USB flash drive you are using already contains 999 files, or does not have enough free space to scan the documents. Delete unused files and try again.
D
Dana WaltonSep 1, 2025
Why does my Brother printer say wrong paper?
- J
  Justin BooneSep 1, 2025
  If your Brother printer displays 'Wrong Paper', it means that the paper size setting does not match the size of paper in the tray. Check that the paper size you choose on the Touchscreen matches the size of the paper in the tray, load the paper in the proper orientation, and set the paper guides to the indicators for your paper size. If you are printing from your computer, make sure the paper size you choose in the printer driver matches the size of paper in the tray.
W
william61Aug 31, 2025
What to do if Brother printer is unable to scan?
- M
  Michael KeyAug 31, 2025
  If your Brother printer displays 'Unable to Scan XX', it means that the machine has a mechanical problem. Disconnect the machine from the power for several minutes, and then reconnect it.
K
Kelly SmithAug 30, 2025
Why my Brother printer cannot detect ink volume?
- M
  micheleweissAug 30, 2025
  If your Brother printer displays 'Cannot Detect Ink Volume', and you are using non Brother Original ink, replace the cartridge with a Brother Original ink cartridge. If the error message remains, contact Brother customer service or your local Brother dealer.
C
Claire RhodesAug 29, 2025
What does 'Unable to Print' mean on Brother printer?
- E
  Elizabeth HaleAug 29, 2025
  If your Brother printer displays 'Unable to Clean XX Unable to Initialize XX Unable to Print XX', it means that the machine has a mechanical problem, or a foreign object is inside the machine. Open the scanner cover and remove any foreign objects and paper scraps from inside the machine. If the error message continues, disconnect the machine from the power for several minutes, and then reconnect it.
S
Scott WilkinsonAug 28, 2025
Why is my Brother printer not detecting paper tray?
- R
  Robin RiveraAug 28, 2025
  If your Brother printer displays 'Paper Tray not detected', it means that the paper tray is not completely inserted. Slowly push the paper tray completely into the machine. It could also be that jammed paper or a foreign object has prevented the paper tray from being inserted properly. Pull the paper tray out of the machine and remove the paper or foreign object.
S
Steven PhillipsAug 27, 2025
What does ink low mean on Brother printer?
- K
  Kevin McclainAug 27, 2025
  If your Brother printer shows 'Ink Low', it means that one or more of the ink cartridges are near the end of their life. Order a new ink cartridge. You can continue printing until the Touchscreen displays 'Cannot Print'.
C
cassandrathompsonAug 26, 2025
What to do if my Brother printer cannot detect ink?
- R
  Robert RichardAug 26, 2025
  If your Brother printer shows 'Cannot Detect', it could be due to several reasons. You might have installed a new ink cartridge too quickly, so take it out and reinstall it slowly and firmly until the cartridge lever lifts. An ink cartridge might not be installed correctly, or a used ink cartridge was reinstalled, so install a new one. If you are using non-Brother Original ink, replace it with a Brother Original ink cartridge. It is also possible that the ink cartridge must be replaced, or the new ink cartridge has an air bubble, so turn the ink cartridge so that the ink supply port is pointing downward, and then reinstall the cartridge. Finally, the wrong Brother model ink cartridge may have been installed, so check the model numbers and install the correct ink cartridges.
D
Dana HarperAug 25, 2025
What to do if Brother printer says no paper fed?
- J
  Jamie SandovalAug 26, 2025
  If your Brother printer displays 'No Paper Fed', it indicates that the machine is either out of paper or the paper is not loaded correctly in the paper tray. Refill the paper tray, or remove and reload the paper correctly, then press OK on the Touchscreen. Alternatively, the paper tray might not be fully inserted; remove it and reinstall it until it locks. Other causes can be that the paper was not inserted in the centre position of the manual feed slot, the Jam Clear Cover is not closed correctly, paper dust has accumulated on the surface of the paper pick-up rollers, the paper is jammed in the machine or the paper feed rollers may be stained with ink.

Brother MFC-J4620DW Specifications

General

Type	all in one
Color	white/black, multi
Touch Screen	yes
Display Size	3.7 inches
Tray Capacity	150
Automatic Document Feeder Capacity	20 sheets
Paper Size	letter, legal
Paper Handling	1-sheet, 150-sheet tray loader, 20-sheet, 50-sheet
Color Print Speed	35 pages per minute
Mono Print Speed	27 pages per minute
Print Resolution Mono	up to 6000 x 1200
Print Resolution Color	up to 6000 x 1200
Two-Sided Printing	no
Maximum Number of Pages Per Month	up to 13, 000
Reduction and Enlargement	yes
Photo Printing	no
Scanner Type	flatbed
Scan Resolution	up to 2400 x 1200
Duplex Scan	yes
Copier Resolution Mono	up to 600 x 600
Copier Resolution Color	up to 600 x 600
Fax Function	yes
Cartridges	lc203bk, lc203c, lc203m, lc203y
Number Of Cartridges	4
Number of Ink Tanks	0
Internal Memory	yes
Memory Card	yes
Network	wired, wireless
Connectivity	brother iprint&scan, google cloud print
OS Compatibility	windows, mac os
Mobile Devices Connection	no