Error Message Cause Action
Try again when the machine has warmed
up.
Media card error
Multiple data storage devices were in the
machine when it was turned on. The
machine can read only one memory card
or USB flash drive at a time.
Remove the memory card(s) or USB flash
drive that you are not using.
Media is Full.
The USB flash drive you are using already
contains 999 files.
Your machine can only save to your USB
flash drive if it contains fewer than 999
files. Delete unused files and try again.
The USB flash drive you are using does
not have enough free space to scan the
document.
Delete unused files from your USB flash
drive to make some free space, and then
try again.
No Device
When configuring the Wi-Fi Direct
network, the Brother machine cannot find
your mobile device.
• Make sure your machine and mobile
device are in the Wi-Fi Direct mode.
• Move the mobile device closer to your
Brother machine.
• Move your Brother machine and the
mobile device to an obstruction-free
area.
• If you are manually configuring the Wi-
Fi Direct network, make sure you have
entered the correct password.
• If your mobile device has a
configuration page for how to obtain
an IP address, make sure the IP
address of your mobile device has
been configured via DHCP.
No File
The memory card or USB flash drive in
the media drive does not contain a .JPG
file.
Put the correct memory card or USB flash
drive into the slot again.
No Paper Fed
The machine is out of paper or paper is
not correctly loaded in the paper tray.
Do one of the following:
• Refill the paper tray, and then press c.
• Remove and reload the paper, and
then press c.
See Related Information: Load Paper.
The paper was not inserted in the centre
position of the manual feed slot.
Remove the paper and reinsert it in the
centre of the manual feed slot, and then
follow the LCD instructions.
See Related Information: Load Paper in
the Manual Feed Slot.
The Jam Clear Cover is not closed
correctly.
Make sure the Jam Clear Cover is closed
evenly at both ends.
See Related Information: Printer Jam or
Paper Jam.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
No Paper Fed Again
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
No Response/Busy
The number you dialled does not answer
or is busy.
Verify the number and try again.
Not Registered
You tried to access a Speed Dial number
that has not been stored in the machine.
Set up the Speed Dial number.
372
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