Brother MFC-T910DW

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• Paper is Jammed in the Front of the Machine (Jam B Front)

• Paper is Jammed in the Back of the Machine (Jam C Rear)

• Paper is Jammed in the Multi-purpose Tray (Jam D MP tray)

• Paper is Jammed Inside and in the Multi-purpose Tray (Jam E Inside/MP)

• Paper Handling and Printing Problems

375

Main Page

Table of Contents2
Before You Use Your Brother Machine7
Definitions of Notes8
Trademarks9
Important Note10
Introduction to Your Brother Machine11
Before Using Your Machine12
Control Panel Overview13
LCD Overview17
Access Brother Utilities (Windows)18
Uninstall the Brother Software and Drivers (Windows)19
Paper Handling20
Load Paper21
Load Paper in the Paper Tray22
Load Paper in the Manual Feed Slot33
Load Paper in the Multi-Purpose Tray (MP Tray)36
Unprintable Area40
Paper Settings41
Acceptable Paper and Other Print Media45
Load Documents54
Load Documents in the Automatic Document Feeder (ADF)55
Load Documents on the Scanner Glass57
Unscannable Area58
Print59
Print from Your Computer (Windows)60
Print a Photo (Windows)61
Print a Document (Windows)62
Cancel a Print Job (Windows)63
Print more than One Page on a Single Sheet of Paper (N in 1) (Windows)64
Print as a Poster (Windows)65
Print on both Sides of the Paper Automatically (Automatic 2-Sided Printing) (Windows)66
Print on both Sides of the Paper Manually (Manual 2-Sided Printing) (Windows)69
Print as a Booklet Automatically (Windows)72
Print as a Booklet Manually (Windows)74
Print a Colour Document in Greyscale (Windows)76
Prevent Smudged Printouts and Paper Jams (Windows)77
Use a Preset Print Profile (Windows)78
Change the Default Print Settings (Windows)80
Print Settings (Windows)81
Print from Your Computer (Mac)85
Print a Photo (Mac)86
Print a Document (Mac)87
Print on both Sides of the Paper Automatically (Automatic 2-Sided Printing) (Mac)88
Print on both Sides of the Paper Manually (Manual 2-Sided Printing) (Mac)89
Print more than One Page on a Single Sheet of Paper (N in 1) (Mac)91
Print a Colour Document in Greyscale (Mac)92
Prevent Smudged Printouts and Paper Jams (Mac)93
Print Options (Mac)94
Scan100
Scan Using the Scan Button on Your Brother Machine101
Scan Photos and Graphics102
Save Scanned Data to a Folder as a PDF File104
Save Scanned Data to a USB Flash Drive106
Scan to an Editable Text File Using OCR108
Scan to Email Attachment110
Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10)113
Change Scan Button Settings from Controlcenter4 (Windows)117
Change Scan Button Settings from Brother Iprint&Scan (Mac)121
Scan from Your Computer (Windows)122
Scan Using Controlcenter4 Home Mode (Windows)123
Scan Using Controlcenter4 Advanced Mode (Windows)138
Scan Using Nuance ™ Paperport ™ 14SE or Other Windows Applications153
Scan Using Windows Fax and Scan158
Install Bookscan Enhancer and Whiteboard Enhancer (Windows)161
Scan from Your Computer (Mac)162
Scan Using Brother Iprint&Scan (Mac)163
Scan Using TWAIN-Compliant Applications (Mac)164
Copy167
Copy a Document168
Enlarge or Reduce Copied Images169
Sort Copies171
Make Page Layout Copies ( N in 1 or Poster)172
Copy on both Sides of the Paper (2-Sided Copy)175
Copy an ID Card177
Copy Options179
Fax182
Send a Fax183
Send a Fax from Your Brother Machine184
Send a Fax Manually186
Send a Fax at the End of a Conversation187
Send the same Fax to more than One Recipient (Broadcasting)188
Send a Fax in Real Time191
Change the Fax Auto Redial Setting192
Cancel a Fax in Progress193
Check and Cancel a Pending Fax194
Fax Options195
Receive a Fax196
Receive Mode Settings197
Shrink Page Size of an Oversized Incoming Fax203
Set the Fax Receive Stamp204
Receive a Fax at the End of a Telephone Conversation205
Memory Receive Options206
Voice Operations and Fax Numbers209
Voice Operations210
Store Fax Numbers212
Set up Groups for Broadcasting216
Telephone Services and External Devices220
Set the Telephone Line Type221
Voice over Internet Protocol (Voip/Telephone Line Interference)223
External TAD (Telephone Answering Device)224
External and Extension Telephones228
Fax Reports233
Set the Transmission Verification Report's Style234
Set the Fax Journal's Interval Period235
Pc-Fax236
PC-FAX for Windows237
PC-FAX for Mac260
Photocapture Center263
Print Photos Directly from a USB Flash Drive264
Compatible USB Flash Drives265
Important Information about Photo Printing266
Print Photos from a USB Flash Drive on the Brother Machine267
Print Photos from Controlcenter4 (Windows)275
Edit Photos Using Controlcenter4 (Windows)277
Network279
Supported Basic Network Features280
Network Management Software and Utilities281
Learn about Network Management Software and Utilities282
Additional Methods of Configuring Your Brother Machine for a Wireless Network283
Before Configuring Your Brother Machine for a Wireless Network284
Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup ™ (WPS)285
Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup ™ (WPS)287
Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast290
Use Wi-Fi Direct293
Advanced Network Features307
Print the Network Configuration Report308
Technical Information for Advanced Users309
Reset the Network Settings to Factory Default310
Print the WLAN Report311
Security314
Lock the Machine Settings315
About Using TX Lock316
Mobile/Web Connect320
Brother Web Connect321
Brother Web Connect Overview322
Online Services Used with Brother Web Connect323
Conditions for Using Brother Web Connect325
Set up Brother Web Connect328
Scan and Upload Documents Using Brother Web Connect335
Google Cloud Print336
Google Cloud Print Overview337
Before Using Google Cloud Print338
Print from Google Chrome ™ or Chrome os343
Print from Google Drive ™ for Mobile344
Print from Gmail ™ Webmail Service for Mobile345
Airprint346
Airprint Overview347
Before Using Airprint (Macos)348
Print Using Airprint349
Scan Using Airprint (Macos)352
Send a Fax Using Airprint (Macos)353
Mobile Printing for Windows354
Mopria ® Print Service355
Brother Iprint&Scan for Mobile356
Controlcenter357
Controlcenter4 (Windows)358
Change the Operation Mode in Controlcenter4 (Windows)359
Scan Using Controlcenter4 Home Mode (Windows)361
Scan Using Controlcenter4 Advanced Mode (Windows)362
Set up the Brother Machine Using Controlcenter4 (Windows)363
Create a Custom Tab Using Controlcenter4 Advanced Mode (Windows)365
Brother Iprint&Scan for Windows and Mac367
Brother Iprint&Scan Overview368
Troubleshooting369
Error and Maintenance Messages370
Transfer Your Faxes or Fax Journal Report382
Error Messages When Using the Brother Web Connect Feature386
Document Jams388
Document Is Jammed in the Top of the ADF Unit389
Document Is Jammed Inside the ADF Unit390
Remove Paper Scraps Jammed in the ADF391
Printer Jam or Paper Jam392
Paper Is Jammed in the Machine (Paper Jam)393
Paper Is Jammed Inside and in the Front of the Machine (Jam a Inside/Front)398
Paper Is Jammed in the Front of the Machine (Jam B Front)403
Paper Is Jammed in the Back of the Machine (Jam C Rear)406
Paper Is Jammed in the Multi-Purpose Tray (Jam D MP Tray)408
Paper Is Jammed Inside and in the Multi-Purpose Tray (Jam E Inside/Mp)411
If You Are Having Difficulty with Your Machine416
Paper Handling and Printing Problems417
Telephone and Fax Problems423
Other Problems429
Network Problems431
Google Cloud Print Problems441
Airprint Problems442
Check the Machine Information443
Reset Your Brother Machine444
Reset Functions Overview445
Routine Maintenance446
Refill the Ink Tanks447
Clean Your Brother Machine451
Clean the Scanner452
Clean the Print Head from Your Brother Machine454
Clean the Print Head from Your Computer (Windows)456
Clean the Print Head from Your Computer (Mac)457
Clean the Machine's LCD458
Clean the Outside of the Machine459
Clean the Machine's Printer Platen460
Clean the Paper Feed Rollers461
Clean the Base Pad463
Clean the Paper Pick-Up Rollers464
Check Your Brother Machine465
Check the Print Quality466
Check the Print Alignment from Your Brother Machine470
Monitor Machine Status from Your Computer (Windows)472
Monitor Machine Status from Your Computer (Mac)476
Correct the Paper Feed to Clear Vertical Lines477
Change the Print Setting Options When Having Printing Problems478
Pack and Ship Your Brother Machine480
Machine Settings482
Change Machine Settings from the Control Panel483
In the Event of Power Failure (Memory Storage)484
General Settings485
Print Reports497
Settings and Features Tables500
Change Machine Settings from Your Computer513
Change the Machine Settings Using Remote Setup514
Appendix526
Specifications527
Enter Text on Your Brother Machine535
Information Regarding Recycled Paper537
Brother Numbers538

Brother MFC-T910DW - Page 381

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