Error Message Cause Action
jammed paper, see Related Information:
Printer Jam or Paper Jam.
Unable to Clean XX
Unable to Init. XX
Unable to Print XX
The machine has a mechanical problem.
-OR-
A foreign object, such as a paper clip or a
piece of ripped paper, is in the machine.
Open the scanner cover and remove any
foreign objects and paper scraps from
inside the machine. If the error message
continues, disconnect the machine from
the power for several minutes, and then
reconnect it.
See Related Information: Paper is
Jammed Inside and in the Front of the
Machine (Jam A Inside/Front).
(If you cannot print received faxes,
transfer them to another fax machine or to
your computer.)
See Related Information: Transfer Your
Faxes or Fax Journal Report.
Unable to Scan XX
The machine has a mechanical problem. Disconnect the machine from the power
for several minutes, and then reconnect it.
(If you cannot print received faxes,
transfer them to another fax machine or to
your computer.)
See Related Information: Transfer Your
Faxes or Fax Journal Report.
Unusable Device
Disconnect device
from front connector
& turn machine off &
then on
A broken device is connected to the USB
direct interface.
Unplug the device from the USB direct
interface, then press to turn the
machine off and then on again.
Unusable Device
Please Disconnect USB
Device.
A USB device or USB flash drive that is
not supported has been connected to the
USB direct interface.
Unplug the device from the USB direct
interface. Turn the machine off and then
on again.
Related Information
• Troubleshooting
• Transfer Your Faxes or Fax Journal Report
• Error Messages When Using the Brother Web Connect Feature
• Print the Network Configuration Report
• Refill the Ink Tanks
• Change the Check Paper Size Setting
• Telephone Line Interference/VoIP
• Load Documents in the Automatic Document Feeder (ADF)
• Document Jams
• Load Paper
• Load Paper in the Manual Feed Slot
• Printer Jam or Paper Jam
• Clean the Paper Pick-up Rollers
• Print a Fax Stored in the Machine's Memory
• Change the Paper Size and Paper Type
• Print Settings (Windows)
• Print Options (Mac)
• Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front)
374
To Next Page
Loading...
