Answer machine
If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp 
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When the answer machine 
is switched On, the red light 
on the    button will 
light up and the   icon will 
be displayed on the handset 
screen. 
Answer & Record
The pre-recorded Answer & 
Record outgoing message 
that allows your caller to leave 
a message is, “Hello, your 
call cannot be taken at the 
moment, so please leave your 
message after the tone”.
Answer Only
The pre-record Answer Only 
outgoing message, where 
callers hear an announcement 
but can’t leave a message, 
is “Hello, your call cannot be 
taken at the moment and you 
cannot leave a message, so 
please call later”.
When recording your Answer 
Only message, remember  
to let your caller know that  
they won’t be able to leave 
a message.
Using the answer machine from 
the handset
Switch the answer machine on or off
1. Select Menu, 
Answer
 
phone
 is displayed, select  .
2. Scroll 
Calls
 to display 
On
 or 
Off
 then select   
to save. The chosen setting will have a 
*
 next to it.
Outgoing messages
The outgoing message is the message a caller first 
hears when the answer machine picks up their call. 
There are two pre-recorded outgoing messages 
to choose from, one that allows callers to leave a 
message (Answer & Record) and one that simply 
answers the call (Answer Only) or you can record 
your own. You have the choice of either a male or 
female voice for these messages.