If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp 
64 General information 
Important 
You won’t be able to call 999 from this phone if there’s 
a power cut, so make sure you’ve got another way to 
call for help in an emergency.
This product is intended for connection to analogue 
public switched telephone networks and private 
switchboards in the United Kingdom. 
Replacing the handset batteries 
After a time, you might find that the handset batteries 
run out of charge more quickly. This is a standard sign 
of wear and the batteries will need replacing. 
1. Open the battery compartment cover. 
2. Lift the battery out and remove the batteries. 
Replace with two new AAA Ni-MH 500mAh 
rechargeable batteries. 
3. Replace the battery compartment cover.
Battery
Manufacturer Model Rating
Corun  NI-MHAAAJ500   500mAh
GPI VT50AAAHC 500mAh
Caution
Don’t immerse batteries in water, throw them into a fire 
or dispose of them with ordinary domestic refuse.  
BT accepts no responsibility for damage caused to your 
BT3920 by using any other types of batteries.  
There is a risk of explosion if incorrect batteries are fitted. 
Safety information 
•  Only use the power supply suitable for the BT3920. 
Using an unauthorised power supply will invalidate 
your guarantee and may damage the phone. The item 
code for the base mains power supply is 066773 . If 
you’ve bought a multiple pack, the item code for the 
charger mains power supply is 066773. 
•  Use only the approved rechargeable batteries supplied. 
Spare rechargeable batteries are available from the 
BT3920 Helpline on 0800 218 2182*. 
•  Don’t open the handset (except to replace the 
handset batteries) or the base. This could expose you 
to high voltages or other risks. Contact the Helpline 
on 0800 218 2182* for all repairs. 
•  If the keypad is locked, it is still possible to make 
calls, to 999 and 112 emergency numbers.
•  Radio signal transmitted between the handset and 
base may cause interference to hearing aids. 
•  It is recommended that advice from a qualified 
expert be sought before using this product in 
the vicinity of emergency/intensive care medical 
equipment. 
•  It is recommended that if you have a pacemaker 
fitted you check with a medical expert before using 
this product. 
•  Your product may interfere with other electrical 
equipment, e.g. TV and radio sets, clock/alarms and 
computers if placed too close. 
•  It is recommended that you place your product 
at least one metre away from such appliances to 
minimise any risk of interference.