Superb skills & honest hearts
BYD
Superior and Sincere Services
BYD sincere service brand was established in 2006, adhering to the service concept
of “Superb Skills & Honest Hearts” from all BYD after-sales staff.
In the article “A Famous Doctor with Superbe Skills & Honest Hearts”, Sun Simiao, a
famous doctor in Tang Dynasty, discussed two issues concerning medical ethics:
the first is “Superb”, that is, a doctor should have superb medical skills and must
learn medical knowledge extraordinary and diligently. The second is “Sincere”, that
is, a doctor should have a noble moral, and a sincere heart to regard one`s distress
as his. BYD after-sales staff have introduced the concept of “Superb Skills & Honest
Hearts” from Sun Simiao into the automobile after-sales field and defined
“Professional & Sincere” as BYD sincere service brand with the brand features as
below:
■ Professional & High-quality
BYD sincere service firmly believes that the exquisite service technologies come
from professional, diligent, and sincere service attitudes, responsibilities and
intentions. We are always committed to providing a high level of after-sales services
for BYD Auto users and their cars.
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