Fault diagnosis during general charge process
The power
battery cannot
be charged. The
physical
connection is
completed but
the charge
cannot be
started
The power
battery is fully
charged
The charge will stop automatically when the power
battery is fully charged.
The power
battery
temperature is
lower than -20℃
or higher than
50℃
Before charge, park the car in an environment at
suitable temperature to allow the power battery to
be heated or cooled to the normal temperature.
12V battery
overdischarge
Connect 12V power supply on other cars. and the
battery is charged after the vehicle is started.
Ensure that the charge device power indicator is
operated normally or there is no any other fault.
Otherwise, must replace the charge device for
charge or contact the charge device supplier.
If the power system fault indicator on the
dashboard is turned on, or there is a charge system
fault tips, must stop the charge; it is recommended
to contact BYD Auto Authorized Service Station.
Stop charging
during charging
The power
supply is
disconnected
After the power supply is restored, the charge will
be restarted automatically.
The charge cable
is not connected
normally.
Ensure the charge connector cable is connected
properly.
The charge
switch is pressed
When the charge switch is pressed, the charge will
stop; the charge connector should be reconnected
for the charge.
The power
battery
temperature is
too high
When power battery high temperature warning
indicator on the dashboard is turn on, the charge
will stop automatically, and then restarted after the
battery has been cooled down.
It a car or charge post is faulty, it is recommended
to contact BYD Auto Authorized Service Station.
Press the
unlocking mode
on the key, micro
switch or
maintenance
switch.
If the charge stops, must pull out the charge gun
within 30s. If you want to continue charging, wait for
30s and then enter charging mode automatically.
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