Canon imagePRESS Lite C170 Series Service Guide
imagePRESS Lite C170 Series Service Guide March 2022
Revision 11 Page 44
D. Who Should Attend
It is required that any technician responsible for installing, servicing, or
supporting the imagePRESS Lite C170 / C165 machines successfully complete
the blended training course and pass the final assessment exam.
Note: Our current support policy dictates that only those technicians who have
completed the training program and pass the final assessment exam are
entitled to live, phone-based support through our TSC (Technical Support
Center). However, self-service support (software downloads, knowledgebase
articles, support forums, technical publications) is available through our
e-Support Center Website for all technicians. (Refer to the Technical Support
section on the e-Support Center Website for entitlement details.)
E. uniFLOW Online and uniFLOW Online Express Training Courses
Note: Service technicians who complete the uniFLOW Online or uniFLOW
Online Express Training are entitled to live, phone-based support through the
Canon USA TSC.
1. uniFLOW Online
The uniFLOW Online eLearning course will prepare technicians with the
knowledge required to set up and configure uniFLOW Online in the field.
Note: uniFLOW Online training provides certification for uniFLOW Online
and uniFLOW Online Express.
2. uniFLOW Online Express
The uniFLOW Online Express eLearning course will prepare technicians
with the knowledge required to set up and configure uniFLOW Online
Express in the field.
Note: uniFLOW Online Express training does not provide certification for
uniFLOW Online.
Table 14 – uniFLOW Online and uniFLOW Online Express Training
57
57
uniFLOW Online Training 18SOFUFONL00O
uniFLOW Online Express Training 18SOFUFONEX00O
57 Course Names and Course Codes are subject to change without notice.
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