Canon imagePRESS Lite C170 Series Service Guide
imagePRESS Lite C170 Series Service Guide March 2022
Revision 11 Page 85
D. Service Parts Availability
Service parts ordering will be available 24 hours a day, 7 days a week, 365
days a year to provide the quickest possible response should the need arise
for such parts. Canon USA will provide service parts for the key units,
assemblies and consumables to cover the entire machine function, and this is
designed to avoid potential machine downtime for the customer. Various
shipment options
75
currently offered include:
• Next Flight Out (NFO)
• UPS (Ground, Next Day, Early AM)
• Pickup (Rush, Spot)
Table 49 – Parts Order Center Days and Hours of Operation
Days of Operation Hours of Operation Parts Order Center Telephone Number
Monday – Friday
9:00 AM – 7:00 PM
Eastern Standard Time
Canon Parts Order
Center
866-481-2569
Monday – Friday
76
7:00 PM – 9:00 AM
Eastern Standard Time
24 / 7
Call Center
800-263-9271
Saturday – Sunday
76
All National Holidays
24 Hours
75 Shipment options are subject to change
76 Only authorized dealer personnel with a unique PIN access code will be allowed to utilize this service. Contact the Canon Parts
Order Center (canonparts@cusa.canon.com) for more information.
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