Troubleshooting If You Cannot Print as Expected
67
The back side of the paper
is dirty
The Platen has become dirty
after borderless printing or
printing on small paper.
Open the Top Cover and clean the
Platen.
The Paper Retainer is soiled. Clean the Paper Retainer.
(→"Cleaning the Paper Retainer," User
Manual)
The paper feed amount is not
adjusted correctly.
Adjust the feed amount.
(→P.38)
Selecting Band Joint may improve
printing results.
In the printer menu, Print
Length is specied in Feed
Priority.
Printing does not proceed
smoothly because print jobs are
interrupted during transmission.
Exit other applications and cancel other
print jobs.
Adjust the feed amount in the printer
menu by specifying Band Joint in Feed
Priority and try printing again.
Phenomenon
Cause
Corrective Action
You are using a paper that does
not dry easily.
Specify a time of about a minute in Roll
DryingTime.
The surface of the paper
is dirty
The Paper Retainer is soiled. Clean the Paper Retainer.
(→"Cleaning the Paper Retainer," User
Manual)
The contrast becomes
uneven during printing
The paper feed amount is out of
adjustment.
Adjust the feed amount.
Banding in different colors
occurs
(→P.47)
(→"Adjusting the Feed Amount
Automatically," User Manual)
The Printhead is out of
alignment.
Adjust the Printhead alignment.
(→"Adjusting the Printhead Alignment
Automatically," User Manual)
Streaks may occur if you set the
Print Quality too low.
Choose a higher level of Print Quality
in the Advanced Settings of the printer
driver and try printing again.
(→"Giving Priority to Particular Graphic
Elements and Colors for Printing," User
Manual)
(→P.47)
Execute Fine Band Adj. during printing.
(→"Adjusting the Feed Amount
Automatically," User Manual)