LASER CLASS 730i/720i/710 Chapter 4: Maintenance and Service
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4.2.2 Printer error message
Look for the applicable error message and implement the appropriate
countermeasures.
“AUTHENTICATION ERROR”
Cause: Invalid password.
Solution: Enter the correct password.
“ETHERNET OPTION ERROR”
Cause: A NIC board error occurred.
Solution: Restart the printer after checking the installation of the NIC board.
If the error persists, replace the NIC board.
“MEM ALLOC ERROR”
Cause: Not enough memory to process the data and print the page.
Solution: If AUTOCONT is ON (CONFIG MENU), the printer will be put back online
after 10 sec.
If AUTOCONT is OFF, press the Go button to put the printer back online.
Check the printed page to ensure that the print job is complete.
“MEMORY OVERFLOW”
Cause: A memory overflow has occurred.
Solution: The printer has received more data than it can hold in the available memory on
the PCL board.
If AUTOCONT is ON (CONFIG MENU), the print job will be put back online
after 10 sec. If AUTOCONT is OFF, the printer will go offline.
Press the Go button and the print job will continue printing, although data may
be lost.
Simplify the print job by deleting unnecessary fonts or macros from the printer
memory, or add additional memory to the printer.
“MRT COMPRESSION”
Cause: The printer is processing complex data.
Solution: The printer is using MRT Compression because the page is too complex.
Wait a moment for the operation to complete.
“OPTION RAM ERROR”
Cause: An option RAM error occurred.
Solution: An option RAM has failed the startup checksum.
Replace the option RAM.
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