Carlson Rugged Tablet RT4 - Complete Care Service Plans

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Carlson Software
DRAFT
Services and Materials Provided Under Warranty
• Analysis of problem by service technician
• Labor and materials required to x defecve parts
• Funconal analysis performed aer repair
• Shipping costs to return device to customer
JS strives to provide connued full repair services for our products for up to
ve years from the nal producon date of each product model. However,
in some rare cases (depending on the repair need), it may not be possible
to perform a repair due to an unforeseen disconnuaon or lack of
supplied parts from third-party vendors. Repair support for a product may
connue beyond ve years if obtaining replacement parts or tools remains
economically feasible. Our policy is that we will do what is best and most
benecial for our customers and company.
Complete Care Service Plans
We oer service plan opons that provide addional benets through
parcipang repair centers. Services include:
• Service plan coverage up to ve years from the original product ship
date
• Up to a 50% discount on all charged repairs
• Expedited repairs and return shipping at no addional charge
• Replacement of worn and/or damaged parts at no addional charge
• Complete comprehensive coverage to protect your investment even
when accidents occur
• Loaner product opon when an expedited repair is not enough
• Priority support through a personal account specialist
For more informaon about our Complete Care service plans, go to
our website at www.junipersys.com/support/mesa-3/my-product then
Warranty/Complete Care Opons or Warranty/Complete Care Terms and
Condions.
Complete Care
Service Plans