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Technical Assistance
Technical Assistance
Applications Support
For the latest MARS 6 iWave applications information, go to http://cem.com/iwave/. The MARS 6 iWave pages
contain downloadable applications notes, a listing of recent posters, method notes, and more. CEM is proud
to provide applications support for any acid digestion related questions from a team of trained chemists with a
complete digestion lab. For applications support, call (800) 726-3331 (inside the US) or (704) 821-7015 and ask
for “Analytical Support”, or email CEM MARS 6 iWave applications support at analytical.support@cem.com.
Technical Support
CEM is proud to provide technical support for the MARS 6 iWave from a team of specially trained Service
Technicians. For technical support in the US and Canada, call (800) 726-5551 or (704) 821-7015 and ask for
“MARS 6 iWave Service” or email service@cem.com. For technical support outside the US and Canada, contact
your local CEM Subsidiary or Authorized Dealer.
Requested Information
When contacting CEM for support, please provide the following information about the instrument:
• MARS 6 iWave Serial Number
• MARS 6 iWave Software Version
Service can only be performed by an authorized CEM service technician.