CHART Orca MicroBulk CO2 Series - Warranty Information; Warranty Terms and Exclusions

55
Product Manual - Orca
™
CO
2
Series MicroBulk Delivery System
Chart Standard Warranty
Chart Purchased Parts
Chart Inc. will pass on all warranties oered to us by our
vendors. This is for those items which Chart Inc. purchases
from them directly. Below is a list of the major items with
their warranty periods. For the items not listed below, Chart
Inc. will warranty the replacement period for a time frame
of 90 days after the ship date of the Orca CO
2
Series unit. If
warranty replacement of part is required, the Orca CO
2
Series
unit will be repaired at the nearest Chart Inc. Authorized
Service Provider, by the Purchaser, or Chart Inc. personnel in
the eld. This warranty is subject to the exclusions above.
Major Components
Component Time Frame*
Resistance Temperature Device
(RTD)
1 Year
Di󰀨erential Pressure Transmitter (DP
Transmitter)
1 Year
Spin-on Connections 6 Months
Meter Element Life of Orca
System
Di󰀨erential Pressure Gauge 1 Year
Orca CO
2
Series Delivery Hose 1 Year
Flowcom Flow Processor 1 Year
Printer 6 Months
Pump CO
2
Service Mfg Warranty
Hydraulic Package Mfg Warranty
Check Valves 1 Year
Safety Relief Valves, Vent 1 Year
Vacuum 3 Years
*From shipment of Orca CO
2
Series unit.
Workmanship and Vacuum
Chart Inc. warrants all Orca CO
2
Series units manufactured
to be free from defects in material and workmanship for
three years after shipment, subject to the exclusions listed
below and statements on the preceding and following pages.
Provided neither the evacuation valve nor the vacuum gauge
valve has been tampered or disturbed so as to bleed gas
into the annulus, and that no other misuse or abuse of the
equipment has caused the excessive pressure. If warranty
repair is required, the Orca CO
2
Series unit will be repaired
at the nearest Chart Authorized Service Provider, by the
Purchaser, or Chart Inc personnel in the eld, or at Chart Inc.
at the discretion of Chart Inc. and in accordance with the
attached Warranty Claims Procedure.
Exclusions
1. Chart Inc. accepts no liability for any work performed
or cost incurred by the customer, or others, without
Chart Inc. express prior written approval.
2. Chart Inc.’s obligations under this warranty are
expressly limited to repair or replacement of any Chart
Inc. manufactured component found to be defective
within ONE YEAR after ship date of Orca CO
2
Series
unit.
3. Chart Inc. is not liable for any other losses, damages,
product losses, cost of delays, freight charges, or excess
costs for repairs made outside the 48 adjacent United
States, including incidental or consequential damages.
4. For Warranty Claims please call Chart Inc. Customer
Service Center at 1-800-400-4683.
Warranty Statement