Cisco 7965G Administration Guide

7-9
Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.0
OL-12650-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
No CTL installed A certificate trust list (CTL) file is not
installed in the phone.
Occurs if security is not configured or,
if security is configured, because the
CTL file does not exist on the TFTP
server.
For more information, refer to Cisco
Unified
Communications Manager
Security Guide.
No default router DHCP or static configuration did not
specify a default router.
• If the phone has a static IP
address, verify that the default
router has been configured. See
the
“Network Configuration
Menu” section on page 4-5 section
for details.
• If you are using DHCP, the DHCP
server has not provided a default
router. Check the DHCP server
configuration.
No DNS server IP A name was specified but DHCP or
static IP configuration did not specify a
DNS server address.
• If the phone has a static IP
address, verify that the DNS
server has been configured. See
the
“Network Configuration
Menu” section on page 4-5 section
for details.
• If you are using DHCP, the DHCP
server has not provided a DNS
server. Check the DHCP server
configuration.
Programming Error The phone failed during programming. Attempt to resolve this error by power
cycling the phone. If the problem
persists, contact Cisco technical
support for additional assistance.
Successful – MD5 The phone attempted an 802.1X
transaction and authentication
achieved.
The phone achieved 802.1X
authentication.
TFTP access error TFTP server is pointing to a directory
that does not exist.
• If you are using DHCP, verify that
the DHCP server is pointing to the
correct TFTP server.
• If you are using static IP
addresses, check configuration of
TFTP server. See the
“Network
Configuration Menu” section on
page 4-5 for details on assigning a
TFTP server.
TFTP Error The phone does not recognize an error
code provided by the TFTP server.
Contact the Cisco TAC.
Table 7-2 Status Messages on the Cisco Unified IP Phone 7965G and 7945G (continued)
Message Description Possible Explanation and Action

Cisco 7965G Specifications

General

Protocol Support	SIP, SCCP
Weight	3.5 lbs (1.6 kg)
Ethernet	10/100 Mbps
Power	IEEE 802.3af Power over Ethernet (PoE)
Expansion Module Support	Supports up to two Cisco Unified IP Phone Expansion Modules
Speakerphone	Full-duplex speakerphone
Lines	6 lines
Codecs	G.711, G.729a, iLBC