Cisco C20 User Manual

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D14582.15R1 (Rev.1 Nov 2013) User guide Prole Series, Codec C Series, Quick Set C20, SX20 Quick Set,
MX200, MX300. All contents are copyright © 2010–2013 Cisco Systems, Inc. Version TC6.2, 06.2013. English
Cisco TelePresence System Prole Series, Codec C Series, Quick Set C20, SX20 Quick Set, MX200, MX300 User guide
www.cisco.com
Activity on a shared line
will be indicated like this
on the other systems.
You may barge into
an ongoing call when
the Barge button is
available.
If a call is set on Hold,
the Barge button will
switch to Resume to let
you pick up the call from
another unit (not shown).
This is a CUCM only
feature.
Swapping calls
Assume you are in a call and want to put that call on
hold in order to talk to someone else.
Do as follows:
1. Tap Hold, as outlined.
2. Tap + Place New Call as outlined.
3. Place a call in the usual way (see right).
4. Tap Swap to go between the two parties.
Transferring a call
Assume you that you are in a call and that you would like
to transfer the other party to someone else.
Do as follows:
1. Tap Transfer, as outlined:
2. Select whom to call in the usual way:
3. Once you are ready to transfer the call, tap
Complete Transfer to put your intentions into
eect:
Shared lines / Barge in
Video systems used in call centers may be set up to
share a common line so that anyone of those sharing
a line may respond to an incoming call.

Cisco C20 Specifications

General

Encryption	AES
Frame Rate	Up to 30 fps
Firewall Traversal	Yes
Connectivity	Wired
Video Standards	H.264
Audio Standards	G.711, G.722
Network Interfaces	10/100/1000 Ethernet
Content Sharing	Yes
Product Type	Video conferencing system
Network Protocols	H.323, SIP
Interfaces	Ethernet
Video Resolution	720p