Cisco GoQAM User Manual

Chapter 8 Troubleshooting the GoQAM
144 4004834 Rev D
Boot Download
Failure Screens

Unable to TFTP Boot Code (Boot Mode=1)
The following message appears if the GoQAM is
unable to download the boot code execution file
from the TFTP server during boot mode 1.
Unable to TFTP Boot Code
Continuing Startup...
The GoQAM then starts the application program.

Unable to TFTP Boot Code (Boot Mode=2)
The following message appears if the GoQAM is
unable to download the boot code execution file
from the TFTP server during boot mode 2.
Unable to TFTP Boot Code
Restarting...
The GoQAM then automatically reboots.

An incorrect
DNCS
configuration
may also cause
this condition.

Reinstall the
GoQAM
package on the
DNCS if all
GoQAMs have
this error
condition.

Check IP
connectivity.

Contact Cisco
Services.
Default Status
Screen
If an RF carrier channel cannot be accessed or is
missing, the following message appears:
CH1
Info Not Available

A possible RF
hardware
problem
occurred.

Contact Cisco
Services.
Incorrect
Configuration File
Screens

Invalid Config File (Boot Mode 1)
The following message appears when in boot
mode 1 and the configuration file type is
incorrect for the GoQAM. The first line of the
configuration file contains
GqamBootpFileType=1.0.
Invalid File format
Continuing Startup...
The GoQAM then starts the application program.

Invalid Config File (Boot Mode 2)
The following message appears when in boot
mode 2 and the configuration file type is
incorrect for the GoQAM. The first line of the
configuration file contains
GqamBootpFileType=2.0.
Invalid File format
Restarting...
The GoQAM then automatically reboots.

Correct the
configuration
file.

Contact Cisco
Services.

Cisco GoQAM Specifications

General

Brand	Cisco
Model	GoQAM
Category	Modulator
Language	English