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Cisco ONS 15454 SDH Troubleshooting Guide, R5.0
July 2005
Chapter 1 General Troubleshooting
1.11.9 Circuits Remain in PARTIAL Status
1.11.9 Circuits Remain in PARTIAL Status
Symptom Circuits remain in the PARTIAL status.
Possible Cause The MAC address changed.
Recommended Action Repair the circuits. See the “1.11.9.1 Repair Circuits” procedure on
page 1-136.
1.11.9.1 Repair Circuits
Step 1 In node view, click the Circuits tab. Note that all circuits listed are PARTIAL.
Step 2 In node view, choose Repair Circuits from the Too ls drop-down list. The Circuit Repair dialog box
appears.
Step 3 Read the instructions in the Circuit Repair dialog box. If all the steps in the dialog box have been
completed, click Next. Ensure that you have the old and new MAC addresses.
Step 4 The Node MAC Addresses dialog box appears:
a. From the Node drop-down list, choose the name of the node where you replaced the AIE.
b. In the Old MAC Address field, enter the old MAC address.
c. Click Next.
Step 5 The Repair Circuits dialog box appears. Read the information in the dialog box and click Finish.
Note The CTC session freezes until all circuits are repaired. Circuit repair can take up to five minutes
or more depending on the number of circuits provisioned.
When the circuit repair is complete, the Circuits Repaired dialog box appears.
Step 6 Click OK.
Step 7 In the node view of the new node, click the Circuits tab. Note that all circuits listed are DISCOVERED.
If all circuits listed do not have a DISCOVERED status, call the Cisco TAC (1-800-553-2447) to open a
Return Material Authorization (RMA).
1.12 Fiber and Cabling
This section explains problems typically caused by cabling connectivity errors. It also includes
instructions for crimping CAT-5 cable and lists the optical fiber connectivity levels.
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