Citizen CLP-621 Technical Manual

CLP-621 & CLP-631 4-2
CHAPTER 4 TROUBLESHOOTING
TABLE OF CONTENTS
4-1. Error Message and Corrective Actions ...........................................................................4-3
4-2. Troubleshooting ..............................................................................................................4-5
4-2-1. Problems in Powering Up the Printer .................................................................4-5
4-2-2. Media-feed Problems .........................................................................................4-6
4-2-3. Problems in Printing ...........................................................................................4-7
4-2-4. Ribbon-feed Problem .........................................................................................4-8
4-2-5. Sensor Problems................................................................................................4-9
4-2-6. Operation Panel Problems .................................................................................4-11
4-2-7. Connector Location ............................................................................................4-12

Citizen CLP-621 Specifications

General

USB port	No
RS-232 interface	Yes
Optional connectivity	Ethernet
USB 1.1 ports quantity	1
USB 2.0 ports quantity	0
Connectivity technology	Wired
Flash memory	2 MB
Certification	UL, C-UL, FCC class A, CCC, CE Marking
Internal memory	8 MB
Number of fonts	2
Built-in barcodes	PDF417, UPC-A, UPC-E
Built-in processor	32 Bit RISC
Mean cycles between failures (MCBF)	1000
Power consumption	2400 mA
Power requirements	100 - 240V, 50 / 60Hz
Compatible operating systems	Windows 2000, XP, Vista
Core diameter	25.4 mm
Ribbon length	360 m
Media thickness	0.0635 - 0.254 mm
Maximum label length	812 m
Maximum roll diameter	127 mm
Supported paper width	19.5 - 118 mm

Weight and Dimensions

Depth	114 mm
Width	91 mm
Height	104 mm